User manual DELL INSPIRON 4000

[. . . ] DellTM InspironTM 4000 System SOLUTIONS GUIDE www. dell. com support. dell. com Hints, Notices, and Cautions HINT: A HINT indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury. Abbreviations and Acronyms For a complete listing of abbreviations and acronyms, see the Glossary in the Tell Me How help file (see the Start Here sheet for instructions on how to open the help file). ____________________ Information in this document is subject to change without notice. Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden. [. . . ] c o m External Keyboard Problems DI S C O N N E C T T H E K E Y B O A R D C A B L E -- Shut down the computer (see page 18). Disconnect the keyboard cable and check the cable connector for bent or broken pins. Unexpected Characters DIS A B L E T H E N U M E R I C K E Y P A D -- Press the <Num Lk> key to disable the numeric keypad. Verify that the numbers lock light is not lit. Drive Problems If you cannot save a file to a floppy disk HINT: For information on saving files to a floppy disk, see the Tell Me How help file (see page 28). EN S U R E T H A T WI N D O W S R E C O G N I Z E S T H E D R I V E -- Double-click the My Computer icon. If the floppy drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. CA N N O T S A V E F I L E S T O A F L O P P Y D I S K -- Ensure that the floppy disk is not full or write-protected (locked). TEST T H E D R I V E W I T H A N O T H E R F L O P P Y D I S K -- Insert another floppy disk to eliminate the possibility that the original floppy disk is defective. 36 So lv ing Pr o ble m s back of floppy disk write-protected not writeprotected If you cannot play a music CD or install a program from a CD EN S U R E T H A T WI N D O W S R E C O G N I Z E S T H E D R I V E -- Double-click the My Computer icon. If the CD drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. TEST T H E D R I V E W I T H A N O T H E R CD-- Insert another CD to eliminate the possibility that the original CD is defective. CLE A N T H E D I S C -- See the Tell Me How help file for instructions. AD J U S T T H E WI N D O W S V O L U M E C O N T R O L -- Double-click the yellow speaker icon in the lower-right corner of your screen. This does not indicate a defect in the drive or the CD. S o lv ing Pr o ble m s 37 w w w. c o m If you cannot play a DVD movie HINT: Because of different worldwide file types, not all DVD titles work in all DVD drives. EN S U R E T H A T WI N D O W S R E C O G N I Z E S T H E D R I V E -- Double-click the My Computer icon. If the DVD drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. TEST T H E D R I V E W I T H A N O T H E R DVD -- Insert another DVD to eliminate the possibility that the original DVD is defective. CL E A N T H E D I S C -- See the Tell Me How help file for instructions. To access, help files, see page 28. If the CD-RW drive stops writing HINT: If you must disable standby mode to write to a CD-RW drive, remember to enable standby mode again when you finish writing the CD. DIS A B L E S T A N D B Y M O D E I N WI N D O W S B E F O R E W R I T I N G T O A CD RW D I S K -- Search for the keyword standby in Windows Help. CH A N G E T H E W R I T E S P E E D T O A S L O W E R R A T E -- The CD-RW drive must receive a steady stream of data when writing. Closing all programs before writing to the CD-RW may also alleviate the problem. If you have a hard drive problem CH E C K T H E H A R D D R I V E F O R E R R O R S Windows 98 SE and Windows Me: Click the Start button, point to Programs--> Accessories--> System Tools, and then click ScanDisk. 4 Click Check Now. 38 So lv ing Pr o ble m s Network Problems CH E C K T H E N E T W O R K C A B L E C O N N E C T O R -- Ensure that the network cable connector is firmly connected to the connector on the computer and the network wall jack. [. . . ] packing materials. 4 Pack the equipment to be returned in the original (or equivalent) You are responsible for paying shipping expenses. You are also responsible for insuring any product returned, and you assume the risk of loss during shipment to Dell. Returns that are missing any of the preceding requirements will be refused at our receiving dock and returned to you. Regulatory Information Electromagnetic Interference (EMI) is any signal or emission, radiated in free space or conducted along power or signal leads, that endangers the functioning of a radio navigation or other safety service or seriously degrades, obstructs, or repeatedly interrupts a licensed radio communications service. Your Dell computer is designed to comply with applicable regulations regarding EMI. [. . . ]