User manual DELL INSPIRON 3800

[. . . ] DellTM InspironTM 3800 Systems SOLUTIONS GUIDE www. dell. com support. dell. com Hints, Notices, and Cautions HINT: A HINT indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury. Abbreviations and Acronyms For a complete listing of abbreviations and acronyms, see the Glossary in the Tell Me How help file. Click the Start button, point to Programs, point to Users' Guides, and then click Tell Me How. ____________________ Information in this document is subject to change without notice. [. . . ] Closing all programs before writing to the CD-RW may also alleviate the problem. If you have a hard drive problem CHECK THE HARD DRIVE FOR ERRORS Windows 98 SE and Windows Me: Click the Start button, point to Programs--> Accessories--> System Tools, and then click ScanDisk. 4 Click Check Now. 36 So l vi n g Pro b l em s Network Problems C H E C K T H E N E T W O R K C A B L E C O N N E C T O R -- Ensure that the network cable connector is firmly connected to the PC Card network adapter or port replicator and to the network wall jack. C H E C K T H E N E T W O R K L I G H T S O N T H E N E T W O R K C O N N E C T O R -- Green indicates that the network connection is active. Amber indicates that the network card driver is loaded and the card is detecting activity. C O N T A C T Y O U R N E T W O R K A D M I N I S T R A T O R -- Verify that your network settings are correct and that the network is functioning. Windows Error Messages X :\ I S N O T A C C E S S I B L E . the drive and try again. TH E D E V I C E I S N O T R E A D Y -- Insert a disk into A FILENAME CANNOT CONTAIN ANY OF THE FOLLOWING C H A R A C T E R S : \ / : * ?C L O S E S O M E P R O G R A M S A N D T R Y A G A I N -- You have too many programs open. THE FILE BEING COPIED IS TOO LARGE FOR THE DESTINATION D R I V E -- The file that you are trying to copy is too large to fit on the disk, or the disk is too full. Try copying the file to a different disk or use a larger capacity disk. So l vi n g Pro b l em s 37 w w w. c o m A R E Q U I R E D . DLL F I L E W A S N O T F O U N D -- The program that you are trying to open is missing an essential file. To remove and then reinstall the program: Window 98 SE and Windows Me: 1 Click the Start button, point to Settings, and then click Control Panel. Windows 2000: 1 Click the Start button, point to Settings, and then click Control Panel. 5 See the program documentation for installation instructions. General Program Problems A program crashes SE E T H E S O F T W A R E D O C U M E N T A T I O N -- Many software manufacturers maintain websites with information that may help you to solve the problem. A program stops responding P R E S S <C T R L > < AL T > <DE L > -- In the Close Program window, select the program that is no longer responding. Then click End Task. 38 So l vi n g Pro b l em s A solid blue screen appears TUR N T H E C O M P U T E R O F F -- If the computer does not respond to a keystroke or a proper shutdown (see page 16), press the power button until the computer turns off. The solid blue screen appears because you were not able to perform a proper Windows shutdown. Follow the instructions on the screen. Internet Connection Problems RE V I E W "M O D E M P R O B L E M S " -- See page 32. TUR N O F F C A L L W A I T I N G (C A T C H - P H O N E )-- See your telephone directory for instructions on deactivating this feature. Then adjust the dial-up networking connection properties: 1 Click the Start button, point to Settings, and then click Control Panel. 4 Ensure that To disable call waiting, dial: is checked, and then select the proper code according to the information in your telephone directory. 7 Close the Control Panel window. So l vi n g Pro b l em s 39 w w w. c o m E-Mail Problems E N S U R E T H A T Y O U A R E C O N N E C T E D T O T H E INT E R N E T -- With the Outlook Express e-mail program open, click File. If Work Offline has a check next to it, click the check to remove it and connect to the Internet. If Your Computer Gets Wet CAUTION: Perform this procedure only after you are certain that it is safe to do so. If the computer is connected to an electrical outlet, Dell recommends that you turn off AC power at the circuit breaker before attempting to remove the power cables from the electrical outlet. [. . . ] If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. Appendix 87 w w w. c o m Fax Branding The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including fax machines, to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent, identification of the business, other entity, or individual sending the message, and the telephone number of the sending machine or such business, other entity, or individual. The telephone number provided may not be a 900 number or any other number for which charges exceed local or long-distance transmission charges. Additional regulatory information regarding your computer can be found in the Tell Me How help file. [. . . ]