User manual DELL A940

[. . . ] DellTM AIO Printer A940 Owner's Manual Look Inside For: · Learning about your printer · Using your printer · Maintenance and Troubleshooting w w w. c o m DellTM AIO Printer A940 Finding information Refer to: Setup Diagram Drivers and Utilities CD When you need help with: This document contains complete setup information. Documentation and drivers are already installed on your printer when shipped from Dell. You can use the CD to uninstall/reinstall drivers or access your documentation. [. . . ] The paper guide rests against the left edge of the paper and does not cause the paper to bow in the paper support. You select the correct paper type and size in Print Properties, Preferences, or in the All-In-One Center. Envelopes do not feed properly If regular paper feeds without problems, make sure: · · · You load the envelopes correctly. You use an envelope size supported by the printer and select that size before you start your print job. You have the correct paper type and size selected in Print Properties. Document does not print · · · Make sure the cartridges are properly installed. Check your printer status to make sure your document is not being held or paused. Make sure no check mark appears next to Pause Printing. · Print a test page: a Click Start Programs Dell Printers Dell AIO Printer A940 Dell All-In-One Center. Troubleshooting 45 w w w. From the Maintenance tab, click Print a test page. NOTE: Photos or Display language is not preferable documents containing If the language on the printer display is not the language you prefer, change the graphics may take longer to print than regular text. language: 1 2 3 On the operator panel, press Options until Language displays. When your preferred language displays, press Select to set that language as the default. Printer or scanner is not communicating with computer · · · Disconnect, and then reconnect both ends of the USB cable. If problems persist, see page 54, Uninstalling and reinstalling the software. Copy quality is unsatisfactory The following topics can help you improve unsatisfactory print quality on your document. If your document is too light or too dark: 1 2 3 On the operator panel, press Options until Lighter/Darker displays. Press Select. If you are copying in black and white and want to improve the quality: 1 Open the Dell All-In-One Center. Click Display Advanced Copy Settings. 2 3 46 Tr ou b l e s h oo t i n g 4 5 6 Click the Scan tab. Click OK. If you are scanning or copying from a printed source, and your copy has a checkerboard pattern on it, follow these directions: For scanning: 1 Open the Dell All-In-One Center. When you are finished customizing your document, click Scan Now. 2 3 4 For copying: 1 Open the Dell All-In-One Center. Select the third box to remove image patterns from magazine or newspaper documents. c o m More troubleshooting Refer to the User's Guide if you experience any of the following problems: ­ ­ ­ ­ ­ ­ ­ ­ ­ Transparencies or glossy photo papers stick together Transparencies or photo papers contain white lines Document prints slowly Document prints poorly Auto-cropping of scanned image is unsatisfactory Edges of copied documents are cut off Copied objects appear in a different location on the page Fit to page function is not working properly Auto detect is set but not working properly You receive an error message Use this section to understand printer software error messages on your computer screen and messages on the display of your printer. Message: Paper Jam Cover Open Ink Low Paper Out Unlock Scanner Cartridge Error Other messages Go to page: 49 50 50 51 51 51 53 48 Tr ou b l e s h oo t i n g Paper Jam message Your printer has a paper jam. Press Power to turn the printer back on. If you cannot reach the paper because it is too far into the printer: 1 Lift the printer (scanner unit), and then pull the paper out. 2 Lower the printer (scanner unit) to close it. 3 Press Power to turn the printer on, and then send your document to print. Troubleshooting 49 w w w. c o m Cover Open message The Cover Open message displays when the printer (scanner unit) is open. NOTE: The operator Lower the printer (scanner unit). panel buttons do not function while the printer (scanner unit) is open. The message disappears, and the operator panel buttons function. Ink Low message An ink cartridge is running out of ink. · On the operator panel: An Ink Low message (Color Ink Low, Black Ink Low, or both of these messages) displays when one of your cartridges is 25% full or less. For help: ­ ­ · Installing a new cartridge, see page 37. Ordering supplies, see page 38. On the computer screen: An Ink Low message appears when one of your cartridges is 25% full or less. [. . . ] Any transfer must include the most recent update and all prior versions. If the package accompanying your computer contains compact discs, 3. 5" and/or 5. 25" disks, you may use only the disks appropriate for your computer. You may not use the disks on another computer or network, or loan, rent, lease, or transfer them to another user except as permitted by this agreement. 84 Appendix Limited Warranty Dell warrants that the Software disks will be free from defects in materials and workmanship under normal use for ninety (90) days from the date you receive them. Any implied warranties are limited to ninety (90) days from the date you receive the Software. [. . . ]