User manual DELL 1710

[. . . ] DellTM Laser Printer 1710/1710n Owner's Manual Look Inside For: · Setting Up Your Printer · Loading Paper · Network Printing · Understanding the Software w w w. c o m Ordering Supplies DellTM print cartridges are available only through Dell. You can order print cartridges online at www. dell. com/supplies or by phone. US Australia Austria Belgium Canada Chile Colombia Czech Denmark Finland France Germany Ireland Italy Japan 877-INK-2-YOU 1300 303 290 08 20 - 24 05 30 35 02. 713 1590 877-501-4803 1230-020-3947 800-202874 01800-9-155676 +420 225 372 711 3287 5215 09 2533 1411 825387247 0800 2873355 1850 707 407 800602705 044-556-3551 Luxembourg Malaysia Mexico Netherlands Norway Portugal PRC Poland Puerto Rico Singapore South Africa Spain Sweden Switzerland UK 02. 713 1590 1800 88 0301 001 866 851 1754 020 - 674 4881 231622 64 21 4220710 800-858-0888 022 579 59 65 866-851-1760 1800 394 7486 0860 102 591 902120385 08 587 705 81 0848 335 599 0870 907 4574 NOTE: If your country is not listed, contact your Dell distributor to order supplies. Your printer has been designed to print using the following print cartridges. Supply Item 3, 000 page toner cartridge 3, 000 page Use and Return toner cartridge 6, 000 page toner cartridge 6, 000 page Use and Return toner cartridge 30, 000 page Imaging drum Part number N3769 J3815 H3730 K3756 D4283 Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your printer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. [. . . ] TH E P R I N T E R I S O N , B U T N O T H I N G P R I N T S · Make sure the toner cartridge is installed. · Make sure the parallel, USB, or network cable is firmly plugged into the connector on the back of the printer. · Press and release Continue to print a menu settings page to determine if the problem is with the printer or the computer. · If you can print a menu settings page, the problem is in the computer or the software program. · If you cannot print a menu settings page, contact Dell at support. dell. com. Contact Dell at support. dell. com. 64 Troubleshooting PA P E R I S J A M M E D I N T H E P R I N T E R. When a paper jam occurs, the printer stops and the operator panel's Paper Jam and Continue lights come on. Press and release Continue twice quickly to display the specific secondary error paper jam light sequence. We recommend that you clear the entire paper path when a paper jam occurs. To clear a paper jam: 1 If you are feeding paper from a tray, remove the tray, and then remove any jams. Troubleshooting 65 w w w. com 2 Open the front cover and remove the toner cartridge assembly. NOTE: Do not leave the toner cartridge assembly exposed to direct light for an extended period of time. 3 Remove any jams in the area behind the toner cartridge assembly. 66 Troubleshooting 4 Lift the flap at the front of the printer and remove any jams beneath the flap. 5 Open the rear exit and remove any jams. 6 After you have cleared the jams, reinstall the toner cartridge assembly, make sure all printer covers and trays are closed, and then press Continue to resume printing. NOTE: The printer reprints the pages that caused the paper jam. For information on operator panel lights or solving print quality problems, refer to your User's Guide. Troubleshooting 67 w w w. com 68 Troubleshooting 9 Contacting Dell Technical Assistance If you need help with a technical problem, Dell is ready to assist you. 1 Call technical support from a telephone near or at the printer so that technical support can assist you with any necessary procedures. When calling Dell, use your Express Service Code to help expedite the routing of your call to the proper support personnel. The Express Service Code is located on the back panel of the printer near the serial number for the printer. NOTE: Dell's Express Service Code system may not be available in all countries. 2 In the U. S. , Business customers should call 1-877-459-7298, and Consumer (Home and Home Office) customers should call 1-800-624-9896. If you are calling from a different country or are in a different Service area, see "Contacting Dell" on page 70 for your local telephone number. 3 Follow the menu prompts in the automated telephone system to speak with a technical support representative. Automated Order-Status Service To check on the status of any Dell products that you have ordered, you can go to support. dell. com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order. See "Contacting Dell" on page 70 for the telephone number to call for your region. Contacting Dell 69 w w w. com Contacting Dell To contact Dell electronically, you can access the following websites: · · · www. dell. com support. dell. com (technical support) premiersupport. dell. com (technical support for educational, government, healthcare, and medium/large business customers, including Premier, Platinum, and Gold customers) For specific web addresses for your country, find the appropriate country section in the table below. NOTE: Toll-free numbers are for use within the country for which they are listed. When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in determining which codes to use, contact a local or an international operator. 70 Contacting Dell Country (City) International Access Code Country Code City Code Anguilla Antigua and Barbuda Argentina (Buenos Aires) International Access Code: 00 Country Code: 54 City Code: 11 Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers toll-free: 800-335-0031 1-800-805-5924 General Support General Support Website: www. dell. com. ar E-mail: us_latin_services@dell. com E-mail for desktop and portable computers: la-techsupport@dell. com E-mail for servers and EMC: la_enterprise@dell. com Customer Care Tech Support Tech Support Services Sales toll-free: 0-800-444-0730 toll-free: 0-800-444-0733 toll-free: 0-800-444-0724 0-810-444-3355 toll-free: 800-1578 Aruba Australia (Sydney) Country Code: 61 City Code: 2 General Support E-mail (Australia): au_tech_support@dell. com Home and Small Business Government and Business Preferred Accounts Division (PAD) Customer Care Technical Support (portables and desktops) Technical Support (servers and workstations) Corporate Sales Transaction Sales Fax International Access Code: 0011 E-mail (New Zealand): nz_tech_support@dell. com 1-300-655-533 toll-free: 1-800-633-559 toll-free: 1-800-060-889 toll-free: 1-800-819-339 toll-free: 1-300-655-533 toll-free: 1-800-733-314 toll-free: 1-800-808-385 toll-free: 1-800-808-312 toll-free: 1-800-818-341 Contacting Dell 71 w w w. [. . . ] It will terminate upon the conditions set forth above or if you fail to comply with any of its terms. Upon termination, you agree that the Software and accompanying materials, and all copies thereof, will be destroyed. If a provision is found to be unenforceable, this finding does not affect the enforceability of the remaining provisions, terms, or conditions of this agreement. Dell agrees and you agree to waive, to the maximum extent permitted by law, any right to a jury trial with respect to the Software or this agreement. [. . . ]