User manual CRESTRON WPR-DS

[. . . ] 5 Problem Solving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Further Inquiries. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Future Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [. . . ] 6255A Docking Station for WPR-48: WPR-DS · 1 Docking Station for WPR-48 Specifications Crestron WPR-DS The following table provides specifications for the WPR-DS. Specifications for the WPR-DS SPECIFICATION Power Requirements DETAILS 0. 5A @ 12 VDC external power pack (PW-1205 supplied with WPR-DS) or 0. 5A @ 12 VDC external power pack (PWI-1210 supplied with WPRI-DS) 1. 27 in (3. 23 cm) 3. 29 in (8. 36 cm) 5. 08 in (12. 90 cm) 8. 3 oz (232. 4 gm) Dimensions and weight Height Width Depth Weight Physical Description The WPR-DS, shown below and on the next page, is constructed of blue highimpact -plastic with labeling on the front and rear surfaces. Four rubber feet on the base of the WPR-DS provide stability and prevent slippage while on a flat surface. A label in the cavity and a statement on the product label on the bottom of the unit notify the user not to place metal objects, a wet remote, or liquids in the docking cavity to prevent damage to the docking station and to the wireless remote. WPR-DS Docking Station with WPR-48 Docked 2 · Docking Station for WPR-48: WPR-DS Operations Guide ­ DOC. 6255A Crestron WPR-DS Physical View Docking Station for WPR-48 Ports 12 VDC . 5A (DC Power Connector) Port This port supplies power via the PW-1205 (110v USA and Canada) or PWI-1210 (220v International) external power pack supplied with the docking station. RS-232 This port provides serial interface between the WPR-DS and the PC. Operations Guide ­ DOC. 6255A Docking Station for WPR-48: WPR-DS · 3 Docking Station for WPR-48 Indicators (Power) Crestron WPR-DS Illuminates green when 12 VDC power is provided to the WPR-DS via the external power pack. CHG (Charge) Illuminates (red) when a WPR-48 is inserted in the WPR-DS cavity and their contacts meet. As long as the contacts of the WPR-48 and the WPR-DS remain together, the WPR-DS "trickle charges" the WPR-48 in an attempt to maintain the handheld remote at full charge for optimum performance. The duration of a "trickle charge" is continuous as long as the WPR-48 is not fully charged. RDY (Ready) Illuminates (red) when the WPR-48 in the charging cavity is fully charged. Industry Compliance As of the date of manufacture, this unit has been tested and found to comply with specifications for CE marking and standards per EMC and Radiocommunications Compliance Labelling (N11785) NOTE: This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Setup Power Source CAUTION: Use only Crestron power supplies for Crestron equipment. Failure to do so could cause equipment damage or void the Crestron warranty. The DC power socket connector on the rear of the unit is used to supply power via the PW-1205 (110V USA and Canada) or PWI-1210 (230V International) external power pack supplied with the docking station. 4 · Docking Station for WPR-48: WPR-DS Operations Guide ­ DOC. 6255A Crestron WPR-DS Power Pack Specifications Docking Station for WPR-48 CRESTRON POWER PACK PW-1205 PWI-1210 Power Pack Polarity INPUT SPECS 120 VAC, 60 Hz 230 VAC, 50 Hz, 110 ma OUTPUT SPECS 12 VDC, 0. 5 A 12 VDC, 1. 0 A, 12 VA Docking Station to PC Serial Communication Use an RS-232 cable (RJ-11 ­ DB-9, such as the Crestron STCP-502 (not supplied) to connect the WPR-DS to the serial port of the PC. This connection can also be made with a modular RJ-11 cable and a DB9F to RJ-11 adapter. (Refer to the following illustration. ) STCP-502 PINOUT RJ-11 PINS SIGNAL Pin 1 1 2 3 4 5 6 CTS G Rx Tx RTS DB9 PINS 7 5 3 2 8 n/c 6 7 8 9 1 2 3 4 5 CONNECTOR, 6 PIN, RJ-11 (TAB FACING AWAY) CONNECTOR, DB9, FEMALE (REAR VIEW) Problem Solving Troubleshooting The table below provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative. WPR-DS Troubleshooting TROUBLE Green power LED (Swirl Logo) does not illuminate. POSSIBLE CAUSE(S) WPR-DS is not receiving power. CORRECTIVE ACTION Confirm that power pack is plugged into outlet, and connector is plugged into the WPR-DS power input port. Verify that the power pack is correct - PW-1205 (120 VAC) or PWI-1210 (230 VAC). Power pack not functioning Power LED illuminates, but battery does not charge. 6255A Docking Station for WPR-48: WPR-DS · 5 Docking Station for WPR-48 Further Inquiries Crestron WPR-DS If, after reviewing this Operations Guide, you cannot locate specific information or have questions, please take advantage of Crestron's award winning customer service team in your area. · · · · · In the US and Canada, call Crestron's corporate headquarters at 1-888-CRESTRON [1-888-273-7876]. In Australia and New Zealand, call Crestron Control Solutions at +61-2-9737-8203. You can also log onto the online help section of the Crestron website (www. crestron. com) to ask questions about Crestron products. [. . . ] CRESTRON reserves the right in its sole and absolute discretion to charge a 15% restocking fee, plus shipping costs, on any products returned with an RMA. Return freight charges following repair of items under warranty shall be paid by CRESTRON, shipping by standard ground carrier. In the event repairs are found to be non-warranty, return freight costs shall be paid by the purchaser. 2. 3. CRESTRON Limited Warranty CRESTRON ELECTRONICS, Inc. warrants its products to be free from manufacturing defects in materials and workmanship under normal use for a period of three (3) years from the date of purchase from CRESTRON, with the following exceptions: disk drives and any other moving or rotating mechanical parts, pan/tilt heads and power supplies are covered for a period of one (1) year; touchscreen display and overlay components are covered for 90 days; batteries and incandescent lamps are not covered. [. . . ]