User manual CRESTRON TPS-XVGAL

[. . . ] This document was prepared and written by the Technical Documentation department at: Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 1-888-CRESTRON Crestron TPS-XVGAL RGB Computer Interface Card for TPS/Lectern Panel Contents RGB Computer Interface Card for TPS/Lectern Panel: TPS-XVGAL 1 Description Functional Description Physical Description Leading Specifications Computer Video Connector Signals Installation and Hookup TPS User Interface Setup Configuring the TPS User Interface SIMPLTM Windows® Programming VT Pro-e Setup Problem Solving Troubleshooting Further Inquiries Future Updates Future Firmware Upgrades Appendix: Optional TPS User Interface Setups Serial Mouse Control Driver Telestrator Video Annotation Device Return and Warranty Policies Merchandise Returns / Repair Service CRESTRON Limited Warranty 1 1 1 2 4 4 10 10 10 10 11 11 12 12 12 13 13 14 15 15 15 Operations & Installation Guide - DOC. 5945 RGB Computer Interface Card for TPS/Lectern Panel: TPS-XVGAL · i Crestron TPS-XVGAL RGB Computer Interface Card for TPS/Lectern Panel RGB Computer Interface Card for TPS/Lectern Panel: TPS-XVGAL Description Functional Description The TPS-XVGAL RGB computer interface card is an optional feature designed for Crestron's IsysTM wall/lectern mounted TPS user interfaces. NOTE: TPS user interfaces include all TPS touchpanels and the touchpanel interface unit. [. . . ] As shown below, align the pins on the interface connector of the card with the motherboard connector. Make sure that the four attached knurled mounting screws align with mounting posts of the motherboard. Installation Diagram 4 of 7 - Install TPS-XVGAL 6. CAUTION: To prevent over-heating of the card during operation, make sure that the fan electrical connector has remained attached to the PCB connector of the TPS-XVGAL. CAUTION: The TPS-XVGAL video input connectors may have to be aligned slightly to fit through the openings in the rear cover. Align the connectors of this card (or any other optional card that is installed) carefully to prevent damage to the card, cover, or TPS user interface. Operations & Installation Guide - DOC. 5945 RGB Computer Interface Card for TPS/Lectern Panel: TPS-XVGAL · 7 RGB Computer Interface Card for TPS/Lectern Panel Crestron TPS-XVGAL 7. As shown below, install the rear cover by sliding it over the TPS-XVGAL video input connectors. Installation Diagram 5 of 7 - Install Rear Cover 8. Re-install the ten cover screws to finger-tight then, using a #1 Phillips screwdriver, tighten the mounting screws an additional 1/8-turn to secure cover. Installation Diagram 6 of 7 - Install Rear Cover Screws 8 · RGB Computer Interface Card for TPS/Lectern Panel: TPS-XVGAL Operations & Installation Guide - DOC. 5945 Crestron TPS-XVGAL RGB Computer Interface Card for TPS/Lectern Panel NOTE: Depending upon the individual installation, either the horizontal sync and vertical sync connectors or only the composite sync connector is used. Refer to the diagram below and make the appropriate connections as shown. Installation Diagram 7 of 7 - Attach Computer Video and Appropriate Sync Cables COMPUTER VIDEO SOURCE SYNC SOURCE(S) R G RGB INPUT B HS/CS VS RED VIDEO GREEN VIDEO BLUE VIDEO HORIZONTAL (OR COMPOSITE) SYNC VERTICAL SYNC (IF REQUIRED) NOTE: Consult the latest revision of the appropriate TPS user interface Operations & Installation Guide or, if applicable, BB-5000 or BB-6000 Installation Guide (Doc. 5826 or 5827, respectively) for the installation procedure of the unit. For details regarding RGB window objects, refer to the VT Pro-e help file. 10 · RGB Computer Interface Card for TPS/Lectern Panel: TPS-XVGAL Operations & Installation Guide - DOC. 5945 Crestron TPS-XVGAL RGB Computer Interface Card for TPS/Lectern Panel Problem Solving Troubleshooting The table below provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative. TPS-XVGAL Troubleshooting TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION At PC, adjust vertical refresh rate to a lower rate. * Update firmware/software versions. RGB window of has Vertical refresh rate no display. TPS-XVGAL improperly installed. Make sure that RGB window object resides in project, re-compile, and reload. Video colors in RGB Improper computer Verify proper video color or sync window incorrect or video connection(s). Display is distorted TPS user interface Refer to the "Configuring the TPS User in RGB window. RGB window has Energy saving If serial mouse control driver is installed, display when PC features of monitor touch the touchscreen to deactivate the turns-on but then no in PC are activated. In the display properties of the PC, deselect the monitor energy saving features. * At the maximum input resolution of 1600x1200, the maximum refresh rate is 85Hz. Lower resolutions may use higher refresh rates. Operations & Installation Guide - DOC. 5945 RGB Computer Interface Card for TPS/Lectern Panel: TPS-XVGAL · 11 RGB Computer Interface Card for TPS/Lectern Panel Crestron TPS-XVGAL Further Inquiries If after reviewing this Operations & Installations Guide, you cannot locate specific information or have questions, please take advantage of Crestron's award winning customer service team by calling: · In the US and Canada, call Crestron's corporate headquarters at 1-888-CRESTRON [1-888-273-7876]. [. . . ] To obtain warranty service for CRESTRON products, contact the factory and request an RMA (Return Merchandise Authorization) number. Enclose a note specifying the nature of the problem, name and phone number of contact person, RMA number, and return address. Products may be returned for credit, exchange, or service with a CRESTRON Return Merchandise Authorization (RMA) number. Authorized returns must be shipped freight prepaid to CRESTRON, Cresskill, N. J. , or its authorized subsidiaries, with RMA number clearly marked on the outside of all cartons. [. . . ]