User manual CRESTRON TPS-ENETL

[. . . ] Crestron TPS-ENETL Ethernet Card for TPS/Lectern Panel Operations & Installation Guide This document was prepared and written by the Technical Documentation department at: Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 1-888-CRESTRON All brand names, product names and trademarks are the property of their respective owners. ©2002 Crestron Electronics, Inc. Crestron TPS-ENETL Ethernet Card for TPS/Lectern Panel Contents Ethernet Card for TPS/Lectern Panel: TPS-ENETL 1 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Features and Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Connector Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Physical Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Industry Compliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Installation and Hookup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Obtaining Communications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Ethernet Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Communicating with the Touchpanel via Ethernet. . . . . . . . . . . . . 17 Programming. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Programming with the Crestron AppBuilder . . . . . . . . . . . . . . . . . . . . . . 19 Programming with SIMPL Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Problem Solving. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Further Inquiries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Firmware Upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Future Updates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Return and Warranty Policies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Merchandise Returns / Repair Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 CRESTRON Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Operations & Installation Guide - DOC. 6013 Contents · i Crestron TPS-ENETL Ethernet Card for TPS/Lectern Panel Ethernet Card for TPS/Lectern Panel: TPS-ENETL Introduction Features and Functions The TPS-ENETL Ethernet card is an optional feature designed for Crestron's IsysTM wall/lectern mounted TPS-5000L and TPS-6000L touchpanels and the TPS-TPI touchpanel interface. [. . . ] NOTE: For Ethernet communication, IP tables must be set up in the control system and touchpanel. Refer to the "IP Table Setup" section of the latest revision of the Crestron e-Control Reference Guide (Doc. The latest version can be obtained from the Downloads | Product Manuals section of Crestron's website (www. crestron. com). NOTE: Some of the specific console commands are listed on the next page. For a complete listing and description of each, refer to the latest version of the 2-Series Console Commands Reference Guide (Doc. 6002) available from the Downloads | Product Manuals section of the Crestron website (www. crestron. com). 16 · Ethernet Card for TPS/Lectern Panel: TPS-ENETL Operations & Installation Guide - DOC. 6013 Crestron TPS-ENETL Ethernet Card for TPS/Lectern Panel Console Commands for Ethernet Setup ADDMASTER DEFROUTER IPADDRESS IPMASK IPTABLE REMMASTER As an example of an Ethernet setup, a TPS touchpanel is connected to a PRO 2 via Ethernet. The TPS panel would need the following commands typed in at the console and then rebooted. NOTE: A TPS touchpanel can communicate with up to 252 masters (control systems). ADDMASTER 05 DEFROUTER IPADDRESS IPMASK 192. 168. 0. 1 0. 0. 0. 0 192. 168. 0. 2 255. 255. 255. 0 Adds control system IP address to touchpanel IP table. Sets subnet mask for LAN to which the touchpanel is attached. Communicating with the Touchpanel via Ethernet After Ethernet parameters have been configured on the touchpanel, the Crestron Viewport may be used to communicate with the touchpanel. To connect the Viewport to the touchpanel, perform the following procedure. In the Viewport, select Remote | TCP/IP | Connect as shown on the next page. The "Crestron Viewport TCP/IP Connect" window appears. Operations & Installation Guide - DOC. 6013 Ethernet Card for TPS/Lectern Panel: TPS-ENETL · 17 Ethernet Card for TPS/Lectern Panel Viewport Connect TCP/IP Crestron TPS-ENETL 2. As shown below, enter the IP address of the configured touchpanel and select the Connect button. If a password has been set for the touchpanel, an access password is required to connect. NOTE: To set a password, use Functions | Set TCP/IP Console Password in Viewport. The "Enter New Password" window appears and prompts the user to enter and verify a password. (The correct password must be entered within three attempts or the password window shown on next page (right) displays a password invalid message. ) 18 · Ethernet Card for TPS/Lectern Panel: TPS-ENETL Operations & Installation Guide - DOC. 6013 Crestron TPS-ENETL Password Windows Ethernet Card for TPS/Lectern Panel 5. Observe the Viewport connect to the touchpanel. Programming You can create a program that allows you to control the TPS-ENETL equipped TPS touchpanel via Ethernet through a Crestron control system using the Crestron programming tools Crestron Application BuilderTM (AppBuilder) and SIMPL Windows. These tools are intended for users with different levels of programming knowledge. [. . . ] Enclose a note specifying the nature of the problem, name and phone number of contact person, RMA number, and return address. Products may be returned for credit, exchange, or service with a CRESTRON Return Merchandise Authorization (RMA) number. Authorized returns must be shipped freight prepaid to CRESTRON, 6 Volvo Dr. , Rockleigh, N. J. , or its authorized subsidiaries, with RMA number clearly marked on the outside of all cartons. Shipments arriving freight collect or without an RMA number shall be subject to refusal. [. . . ]