User manual CRESTRON TPS-5000 TPS-6000

[. . . ] The latest version of the appropriate Operations Guide can be obtained from the Downloads page (MANUAL Library) of the Crestron website (www. crestron. com). NOTE: The diagrams in this procedure show a TPS-6000 touchpanel but the steps for installation into the TPS-5000 are identical. If the optional external power pack is utilized, disconnect the plug of the power pack from the touchpanel rear port labeled 24VDC 2A. To prevent errors when re-connecting, label and disconnect all cables attached to the touchpanel rear panel ports. [. . . ] Doing so can damage the material and may prevent the touchpanel from operating normally. Use the nylon brush and dab a generous coat of the Bix Stripper onto an interior area of the touchpanel base plate as defined in the diagram on the next page. Field Service Guide - DOC. 5956 Field Service for IsysTM TouchPanel: FSKTPS-5000/6000 · 3 IsysTM Touchpanels Remove Paint from Defined Area Crestron FSKTPS-5000/6000 APPROX. Wait a few minutes while the stripper lifts (bubbles) the paint from the metal surface. Use a cotton swab or cloth (non-abrasive) to wipe away the loose paint from the interior face of the base plate. Remove the masking tape from the exterior face of the base plate and carefully remove excess stripper and loose paint caught in the holes. Re-insert the two rubber feet into the appropriate holes of the base plate. 4 · Field Service for IsysTM TouchPanel: FSKTPS-5000/6000 Field Service Guide - DOC. 5956 Crestron FSKTPS-5000/6000 Installation of New Nose IsysTM Touchpanels LEFT SPEAKER CONNECTOR RIGHT SPEAKER CONNECTOR RETURN FEET ONLY IF REMOVED. 21. Attach the three cables from the new nose to the proper connectors on the panel. For example, the left speaker wire (marked L) from the new nose connects to the connector on the panel marked 'left speaker connector' in the diagram, above. Hold the nose in place and position the touchpanel facedown onto a padded surface to prevent scratching of the screen. Re-install the four base cover screws to finger-tight then, using a Philips screwdriver, tighten an additional 1/8-turn. Re-connect all cables attached to the touchpanel rear panel ports and apply power. Further Inquiries If after reviewing this Field Service Guide, you cannot locate specific information or have questions, please take advantage of Crestron's award winning customer service team by calling: · · · · · · In the US and Canada, call Crestron's corporate headquarters at 1-888-CRESTRON [1-888-273-7876] or 1-201-767-3400. In New Zealand, call Amber Technologies at +649-410-8382. For local support from exclusive Crestron factory-trained personnel call: Field Service Guide - DOC. 5956 Field Service for IsysTM TouchPanel: FSKTPS-5000/6000 · 5 IsysTM Touchpanels Crestron FSKTPS-5000/6000 Return and Warranty Policies Merchandise Returns / Repair Service 1. No merchandise may be returned for credit, exchange, or service without prior authorization from CRESTRON. To obtain warranty service for CRESTRON products, contact the factory and request an RMA (Return Merchandise Authorization) number. Enclose a note specifying the nature of the problem, name and phone number of contact person, RMA number, and return address. Products may be returned for credit, exchange, or service with a CRESTRON Return Merchandise Authorization (RMA) number. Authorized returns must be shipped freight prepaid to CRESTRON, Cresskill, N. J. , or its authorized subsidiaries, with RMA number clearly marked on the outside of all cartons. [. . . ] Furthermore, this warranty does not cover any product that has had the serial number altered, defaced, or removed. This warranty shall be the sole and exclusive remedy to the purchaser. In no event shall CRESTRON be liable for incidental or consequential damages of any kind (property or economic damages inclusive) arising from the sale or use of this equipment. CRESTRON makes no other warranties nor authorizes any other party to offer any warranty, expressed or implied, including warranties of merchantability for this product. [. . . ]