User manual CRESTRON ST-COM

[. . . ] This document was prepared and written by the Technical Documentation department at: Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 1-888-CRESTRON Crestron ST-COM RS-232/422/485 COM Module Contents RS-232/422/485 COM Module: ST-COM 1 Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Functional Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Physical Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [. . . ] 9. NOTE: The new NET ID code may also be verified by selecting Diagnostic | Report Network Devices in the Viewport. Repeat this procedure for each ST-COM to be added to the network. Preparation for Use Refer to the two hookup diagrams on the next page. Other than making the power connection last, complete the connections in any order, regardless of whether the ST-COM is part of SmarTouch STS or the Cresnet system. NOTE: Refer to the latest revision of the Crestron Network Modular Cable Requirements (Doc. 5682) when making connections to the port labeled NET. Operations Guide - DOC. 5695A RS-232/422/485 COM Module: ST-COM · 7 RS-232/422/485 COM Module SmarTouch STS Hookup Connections for ST-COM NOTE: USE 2 FOOT SUPPLIED CABLE (CA15717) OR EQUIVALENT (EXTENDED LENGTH) TO CONNECT ST-COM TO SMARTOUCH STS. Crestron ST-COM SMARTOUCH STS (ST-CP) SERIAL DEVICE SERIAL DEVICE POWER PACK (500 mA) (1000 mA for STI-COM) DAISY CHAIN TO ADDITIONAL STS MODULES Cresnet System Hookup Connections for ST-COM NOTE: IF RJ-TYPE NET CONNECTOR IS AVAILABLE, USE IT. OTHERWISE, USE ST-CNB (SOLD SEPARATELY) TO CONNECT TO 4-PIN CONNECTOR ON CRESNET SYSTEM. CRESNET SYSTEM SERIAL DEVICE SERIAL DEVICE OPTIONAL POWER PACK (500 mA) (1000 mA for STI-COM) DAISY CHAIN TO ADDITIONAL NETWORK DEVICES 8 · RS-232/422/485 COM Module: ST-COM Operations Guide - DOC. 5695A Crestron ST-COM Firmware Upgrade RS-232/422/485 COM Module To upgrade the firmware of a ST-COM, a local PC that contains the Crestron Viewport (available in SIMPL Windows or VT Pro-e) is required. To connect the PC to the control system, refer to the "Obtaining Communications" section of the Operations Guide supplied with the appropriate control system. The latest version of the Operations Guide can be obtained from the Products page (PRODUCT MANUALS, Hardware section) or Downloads page (MANUAL Library) of the Crestron website (www. crestron. com). New users are required to register in order to obtain access to the FTP site. Firmware upgrade files are obtained from the What's New page (Other Products section) or the Downloads page (UPGRADES Library, search for STCOM154. UPG (or a more recent ST-COM-related upgrade)) of the Crestron website. From the SIMPL Windows or VT Pro-e menu bar, select Tools | Viewport to open the Crestron Viewport. NOTE: SIMPL Windows may open with an opening splash screen and may display the "What do you want to do?" window. From the Viewport menu, select Setup | Communication settings (alternatively, depress Alt+D) to open the "Port Settings" window, as shown in the diagram after this step. Accessing the "Port Settings" Window 5. Refer to the window shown after this step and verify the communications settings. Make sure that parity is set to None, data bits to Eight, and XModem is selected. Both XON/XOFF handshaking and RTS/CTS handshaking are irrelevant during a firmware upgrade. NOTE: For the purposes of this procedure, it is assumed that communication is via RS-232 (Com 1 at 38400 baud). If performing a firmware upgrade via Ethernet, select TCP/IP as the connection type and provide the IP address. Operations Guide - DOC. 5695A RS-232/422/485 COM Module: ST-COM · 9 RS-232/422/485 COM Module "Port Settings" Window Crestron ST-COM 6. From the Viewport menu, select Diagnostics | Report Network Devices (alternatively, depress F4), as shown in the diagram after this step. Accessing the Network Devices 10 · RS-232/422/485 COM Module: ST-COM Operations Guide - DOC. 9. RS-232/422/485 COM Module In the Viewport return display, observe the firmware version of the ST-COM. As shown after this step, select File Transfer | Load Network Device from the Viewport menu. Select Load Network Device 10. Select the NET ID of the ST-COM and then click OK, as shown in the diagram after this step. "Select Network ID" Window 11. Browse to the firmware directory, select the download firmware (UPG) file and click Open, as shown in the diagram after this step. [. . . ] Products may be returned for credit, exchange, or service with a CRESTRON Return Merchandise Authorization (RMA) number. Authorized returns must be shipped freight prepaid to CRESTRON, Cresskill, N. J. , or its authorized subsidiaries, with RMA number clearly marked on the outside of all cartons. Shipments arriving freight collect or without an RMA number shall be subject to refusal. CRESTRON reserves the right in its sole and absolute discretion to charge a 15% restocking fee, plus shipping costs, on any products returned with an RMA. [. . . ]