User manual CRESTRON QM-WMC

[. . . ] Crestron QM-WMC Wall Plate Media Center Operations & Installation Guide This document was prepared and written by the Technical Documentation department at: Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 1-888-CRESTRON All brand names, product names and trademarks are the property of their respective owners. ©2003 Crestron Electronics, Inc. Crestron QM-WMC Wall Plate Media Center Contents Wall Plate Media Center: QM-WMC 1 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Features and Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Part Number Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Physical Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Industry Compliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Network Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 QuickMedia Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Identity Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Programming Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Programming with SystemBuilder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Programming with SIMPL Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Programming with VisionToolsTM Pro-e. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Example Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Uploading and Upgrading. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Communication Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Uploading a SIMPL Windows Program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Firmware Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Problem Solving. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Further Inquiries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Future Updates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Return and Warranty Policies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Merchandise Returns / Repair Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 CRESTRON Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Operations & Installation Guide - DOC. 6237A Contents · i Crestron QM-WMC Wall Plate Media Center Wall Plate Media Center: QM-WMC Introduction Features and Functions The Wall Plate Media Center (QM-WMC) is part of the Crestron MediaManagerTM line of network devices, room control systems, and signal routing solutions. [. . . ] Turn Cresnet system power ON. Programming Software Have a question or comment about Crestron software?Answers to frequently asked questions (FAQs) can be viewed in the Online Help section of the Crestron website (www. crestron. com). Go to http://www. crestron. com/accounts/login. asp to post your own question or view questions you have submitted to Crestron's True Blue Support. First-time users will need to establish a user account. 26 · Wall Plate Media Center: QM-WMC Operations & Installation Guide - DOC. 6237A Crestron QM-WMC Wall Plate Media Center Setup is easy thanks to Crestron's Windows-based programming software. Crestron's SystemBuilder software creates a complete project, with no special programming required. SystemBuilder completes all necessary programming for a base system including all touchpanel screens and the control system program. The program output of SystemBuilder is a SIMPL Windows program with much of the functionality encapsulated in macros and templates. Once SystemBuilder creates the project, the system interfaces and program logic can be customized in SystemBuilder or can be easily modified with Crestron development tools (i. e. , SIMPL Windows and Crestron VisionTools® Pro-e (VT Pro-e) software packages). If a user wishes to create a touchpanel project using templates with a different look-and-feel, this can be accomplished by making a custom template. This custom template can then be used by SystemBuilder to create the final project files to be loaded into the panels. Alternatively, VT Pro-e can be used to tweak projects created with the SystemBuilder or develop original touchpanel screen designs. Once the program created by SystemBuilder is loaded into the control system, Digital Media Tools (DMT) Software can be used to tune the system for optimal performance. DMT software can be used to test the quality of audio and video signals as well as fine-tune audio and video settings. NOTE: Crestron recommends the use of SystemBuilder and Digital Media Tools software for creating and fine-tuning a QuickMedia system. NOTE: Crestron recommends that you use the latest software to take advantage of the most recently released features. The latest software is available from the Downloads | Software Updates section of the Crestron website (www. crestron. com). NOTE: Crestron software and any files on the website are for Authorized Crestron dealers and Crestron Authorized Independent Programmers (CAIP) only. New users may be required to register to obtain access to certain areas of the site (including the FTP site). Operations & Installation Guide - DOC. 6237A Wall Plate Media Center: QM-WMC · 27 Wall Plate Media Center Crestron QM-WMC The following are the earliest useable software version requirements for the PC: · (Optional) SystemBuilder version 1. 02 or later. · Digital Media Tools software version 3. 00. 00 or later. Programming with SystemBuilder The easiest method of programming, but does not offer as much flexibility as SIMPL Windows. SystemBuilder can automatically program MediaManager systems for residential and commercial applications such as meeting rooms, home theater, video conferencing, and lighting. The interface of this tool guides you through a few basic steps for specifying the control system, touchpanels, network devices, and functionality. [. . . ] Products may be returned for credit, exchange, or service with a CRESTRON Return Merchandise Authorization (RMA) number. Authorized returns must be shipped freight prepaid to CRESTRON, 6 Volvo Drive, Rockleigh, N. J. , or its authorized subsidiaries, with RMA number clearly marked on the outside of all cartons. Shipments arriving freight collect or without an RMA number shall be subject to refusal. CRESTRON reserves the right in its sole and absolute discretion to charge a 15% restocking fee, plus shipping costs, on any products returned with an RMA. [. . . ]