User manual CRESTRON QM-RMC

[. . . ] Crestron QM-RMC Room Media Controller Operations Guide This document was prepared and written by the Technical Documentation department at: Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 1-888-CRESTRON All brand names, product names and trademarks are the property of their respective owners. ©2003 Crestron Electronics, Inc. Crestron QM-RMC Room Media Controller Contents Room Media Controller: QM-RMC 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Features and Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Physical Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Industry Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Hardware Hookup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Establishing Communication with the QM-RMC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Troubleshooting Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Compiling and Uploading a Program to the Control System . . . . . . . . . . . . . . . 15 Uploading Web pages to the QM-RMC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Updating the Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Advanced Console Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Programming the QM-RMC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Programming with the Crestron AppBuilder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Programming with SIMPL Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Problem Solving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Further Inquiries. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Firmware Upgrades. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Future Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Software License Agreement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Return and Warranty Policies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Merchandise Returns / Repair Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 CRESTRON Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Operations Guide ­ DOC. 6161 Contents · i Crestron QM-RMC Room Media Controller Room Media Controller: QM-RMC Introduction Features and Functions The QM-RMC is a low cost IP management tool to help facilities easily control and monitor A/V devices. [. . . ] The Console symbol is only visible in the Symbol Library when "Special" is selected as the Symbol Set. In the Symbol Set area of the General tab, select Special as shown in the following graphic. "SIMPL Windows Preferences" Window Console commands are provided for advanced programmers. However, most functions and commands can be selected from the various Viewport menus. NOTE: For more information on console commands, refer to the 2-Series Console Command Reference Guide (Doc. The latest version can be obtained from the Downloads | Product Manuals section of the Crestron website (www. crestron. com). Programming the QM-RMC Have a comment about Crestron software?Direct software related suggestions and/or complaints to Crestron via e-mail (software@crestron. com). Instead refer to "Further Inquiries" on page 29 for assistance. You can create a program that allows you to control the QM-RMC control system using the Crestron programming tools Crestron Application BuilderTM (AppBuilder) and SIMPL Windows. These tools are intended for users with different levels of programming knowledge. The flexibility of each tool is proportional to the degree of programming expertise (i. e. , the more flexible, the more a programmer needs to know and account for). Of course, one can initiate programming using the easiest method (Crestron AppBuilder) and use advanced techniques that are available from SIMPL Windows to customize the job. 18 · Room Media Processor: QM-RMC Operations Guide - DOC. 6161 Crestron QM-RMC Room Media Controller Following are the minimum software requirements for the PC: · SIMPL Windows version 2. 04. 11, with Library Update 234 or later. (Optional) VisionTools Pro-e software version 3. 1. 1. 7 for designing touchpanel pages. (Optional) Crestron Application Builder version 1. 2. 3 software for automatic residential and commercial programming of the QM-RMC as a control system. As of press time, this version of Crestron Application Builder had not been released. (Optional) DEAL for Windows IR learning software version 3. 01 (Optional) Crestron RoomViewTM version 2. 0. 0. 3 · · · · Programming with the Crestron AppBuilder Crestron AppBuilder is easier to use for the beginning programmer, and much faster for all programmers. However it does not allow the degree of flexibility and control that SIMPL Window does. NOTE: The QM-RMC can be optionally programmed with Crestron Application Builder version 1. 2 software for automatic residential and commercial programming of the QM-RMC as a control system. As of press time, this version of Crestron Application Builder had not been released. The Crestron AppBuilder interface guides you through a few basic steps for designating rooms and specifying the control system, touchpanels, devices, and functionality. The Crestron AppBuilder then programs the system, including all touchpanel projects and control system logic. The Crestron AppBuilder is fully integrated with the Crestron suite of software development tools, including SIMPL Windows, VT Pro-e, Crestron Database, User IR Database, and User Modules Directory. The Crestron AppBuilder accesses these tools behind the scenes, enabling you to easily create robust systems. Programming with SIMPL Windows NOTE: The following are acceptable file extensions for programs that include a QM-RMC, developed for specific control system types: projectname. smw (source file) projectname. spz (compiled file for 2-Series) projectname. usp (source code module for SIMPL+) SIMPL Windows is the Crestron graphical, Windows-based development tool for programming control systems. [. . . ] To obtain warranty service for CRESTRON products, contact the factory and request an RMA (Return Merchandise Authorization) number. Enclose a note specifying the nature of the problem, name and phone number of contact person, RMA number, and return address. Products may be returned for credit, exchange, or service with a CRESTRON Return Merchandise Authorization (RMA) number. Authorized returns must be shipped freight prepaid to CRESTRON, Cresskill, N. J. , or its authorized subsidiaries, with RMA number clearly marked on the outside of all cartons. [. . . ]