User manual CRESTRON PAC2M

[. . . ] Crestron PAC2M Professional Automation Mini Computer Operations Guide This document was prepared and written by the Technical Documentation department at: Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 1-888-CRESTRON All brand names, product names and trademarks are the property of their respective owners. ©2006 Crestron Electronics, Inc. Crestron PAC2M Professional Automation Mini Computer Contents Professional Automation Mini Computer: PAC2M 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Features and Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [. . . ] If communications cannot be established, refer to "Troubleshooting Communications" in the same guide. Establishing Communication Use Crestron Toolbox for communicating with the PAC2M; refer to the Crestron Toolbox help file for details. USB Communication NOTE: Required for initial setup of Ethernet parameters. USB Communication PC RUNNING CRESTRON TOOLBOX USB COMMUNICATION VIA USB CABLE PAC2M · · The COMPUTER port on the PAC2M connects to the USB port on the PC via the included Type-A to Type B USB cable. Use the Address Book in Crestron Toolbox to create an entry using the expected communication protocol (USB). When multiple USB devices are connected, identify the PAC2M by entering "PAC2M" in the "Model" textbox, the unit's serial number in the "Serial" textbox or the unit's hostname in the "Hostname" textbox. The hostname can be founding the "System Info" window in the section marked "Ethernet" however, communications must be established in order to see this information in the "System Info" window. Display the PAC2M's "System Info" window (click the Communications are confirmed when the device information is displayed. · TCP/IP Communication Ethernet Communication PC RUNNING CRESTRON TOOLBOX ETHERNET PAC2M · · Establish USB communication between PAC2M and PC. Enter the IP address, IP mask and default router of the PAC2M via the Crestron Toolbox (Functions | Ethernet Addressing); otherwise enable DHCP. 16 · Professional Automation Mini Computer: PAC2M Operations Guide ­ DOC. 6507 Crestron PAC2M · Professional Automation Mini Computer Confirm Ethernet connections between PAC2M and PC. If connecting through a hub or router, use CAT5 straight through cables with 8-pin RJ-45 connectors. Alternatively, use a CAT5 crossover cable to connect the two LAN ports directly without using a hub or router. Use the Address Book in the Crestron Toolbox to create an entry for the PAC2M with the PAC2M's TCP/IP communication parameters. icon) and select the Display the "System Info" window (click the PAC2M entry. Communications are confirmed when the device information is displayed. · · Programs and Firmware · Display the network device tree (Tools | Network Device Tree) to show all network devices connected to the control system. Right-click on the PAC2M to display actions that can be performed on the PAC2M: Upgrade firmware · · Upload the SIMPL Windows file to the control system using SIMPL Windows or Crestron Toolbox. Establish USB or TCP/IP communications with the PAC2M and display the "System Info" window. For details on uploading and upgrading, refer to the SIMPL Windows help file or the Crestron Toolbox help file. Operations Guide ­ DOC. 6507 Professional Automation Mini Computer: PAC2M · 17 Professional Automation Mini Computer Crestron PAC2M Problem Solving Troubleshooting The following table provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative. PAC2M Troubleshooting TROUBLE Unexpected response from control system. PWR LED does not illuminate. POSSIBLE CAUSE(S) Network devices are not communicating with the control system. Control system is not receiving power. CORRECTIVE ACTION Use Crestron Toolbox to poll the network. If power is supplied through an AC adapter, verify the DC output plug is properly attached to the control system and that the adapter is securely plugged into an outlet. If power is supplied through Cresnet cabling, ensure the cable is securely plugged into the NET connector. [. . . ] Authorized returns must be shipped freight prepaid to CRESTRON, 6 Volvo Drive, Rockleigh, N. J. or its authorized subsidiaries, with RMA number clearly marked on the outside of all cartons. Shipments arriving freight collect or without an RMA number shall be subject to refusal. CRESTRON reserves the right in its sole and absolute discretion to charge a 15% restocking fee plus shipping costs on any products returned with an RMA. [. . . ]