User manual COMPAQ IQ546T

[. . . ] Refurbished Limited Warranty, Support, and System Recovery Guide · Warranty, EULA · Support information · System recovery · Safety warnings Before contacting the HP Customer Care Center, it's important to have the following information handy. Please take a moment to write down your product information for future reference. The first four items on the list (Model Number, Product Number, Serial Number, and Software Build Number) can be viewed by pressing the Ctrl+Alt+S keys on the keyboard at the same time. Model Number: _____________________________________________________________________ System (Product) Number: ____________________________________________________________ Serial Number: ______________________________________________________________________ Software Build Number: ______________________________________________________________ Operating System: ___________________________________________________________________ Purchase Date: ______________________________________________________________________ Table of Contents Hardware Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 END-USER LICENSE AGREEMENT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Support Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Repairing Software Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Operating Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Regulatory and Safety Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 iii Hardware Limited Warranty HP Product Hardware Duration 90 days limited warranty 90 days technical support availability. If so, your HP authorized service provider can provide you with details. [. . . ] 6 To update a driver, click Update Driver, and follow the onscreen instructions. Or To revert to an earlier version of a driver, click Rollback Driver, and follow the onscreen instructions. Software Repair Overview This section lists the available methods of fixing your computer if you are experiencing software problems. The sections that follow provide detailed instructions for each method. You must perform the procedures in the order listed in this overview: 1 2 3 4 5 6 Restarting Your Computer Turning Off Your Computer Updating Drivers Microsoft System Restore Software Program and Hardware Driver Reinstallation System Recovery NOTE: If you are replacing a hard disk drive, you only need to perform the system recovery. Microsoft System Restore Microsoft Windows Vista includes a feature that enables you to restore your computer configuration to that of a previous time when a current software problem did not exist. The feature does this by creating a restore point where it records the computer settings at that time and date. When a new program is installed, the operating system automatically creates a restore point before it adds the new software. If you experience a problem that you think may be due to software on your computer, use System Restore to return the computer to a previous restore point. NOTE: Always use this System Restore procedure before you use the System Recovery program. 2 Click the Windows Vista start button, All Programs, and then click Accessories. 4 Follow the onscreen instructions. Restarting Your Computer Restarting is the simplest repair method for your computer. When you restart, the computer reloads the operating system and software into its memory. 3 Click the Arrow button next to the Lock button, and then click Restart. Turning Off Your Computer When you turn off your computer and then turn it on again, you force the computer to reload the operating system into its memory, which clears some tracking information. This may eliminate some problems that can remain after you perform a restart. 3 Click the Arrow button next to the Lock button, and then click Shut Down. 4 Start your computer by pressing the On button. 13 To manually add restore points: 1 Close all open programs. 5 Under Automatic restore points, select the disk for which you want to create a restore point. For more information about software restore points: 1 Click the Windows Vista start button, and then click Help and Support. 2 Type system restore into the Search box, and then click Search. 4 Under Programs, click Uninstall a program. To reinstall a program using the Recovery Manager: 1 Click the Windows Vista start button, All Programs, PC Help & Tools, and then click Recovery Manager. 2 Click Advanced Options, Reinstall software programs that came with your computer, and then click Next. 4 Choose the program you want to install, click Next, and follow the onscreen instructions. You must restart the computer when you are finished recovering software programs or hardware drivers. Software Program and Hardware Driver Reinstallation If an individual factory-installed software program or hardware driver is damaged, you can reinstall it by using the Recovery Manager program (select models only). [. . . ] SAVE THESE INSTRUCTIONS WARNING: To reduce the possibility of an electric shock from the telephone network, plug your computer into the AC outlet before connecting it to the telephone line. Also, disconnect the telephone line before unplugging your computer from the AC power outlet. WARNING: Always disconnect the modem cord from the telephone system before installing or removing your computer cover. WARNING: For your safety, always unplug the computer from its power source and from any telecommunications systems (such as telephone lines), networks, or modems before performing any service procedures. [. . . ]