User manual COMPAQ E20

[. . . ] It provides the Internet terminal (set top box) that allows you to access the Internet. · Universal Serial Bus (USB) printer cable (If your interactive television service provider uses a parallel cable connection, the parallel cable must be purchased separately. ) · Power cord 1. Remove the packing material and tape from the HP e-printer. Installing the Print Cartridges 1. Using either a USB cable or a parallel cable, connect the HP e-printer to the set top box. 2. The print cartridge cradle moves to the center of the printer. USB cable 3. [. . . ] HP strongly recommends using an IEEE 1284 compliant cable when using a parallel cable. ENGLISH 9 The Resume Light Continues to Blink If the Resume light continues to blink and the print cartridge cradle does not move to the right side of the printer, try these solutions: · Remove and reinstall the print cartridges. Verify that the print cartridges are in the print cartridge cradle before you push them forward into position. · Verify that no obstruction prevents the print cartridge cradle from moving freely on the rod. They also can answer specific questions about any problems you may be having. Whether online or by phone, you will quickly find the support you need. HP Customer Care OnLine Click your way to a quick solution. HP Customer Care OnLine is a great place to go for information about HP printers. Get instant access to everything from helpful printing tips to the latest product and software updates--24 hours a day, seven days a week, at no cost to you. Obtain information about the HP e-printer at the following Website: http://www. hp. com/go/support HP Customer Care by Email If you have email access, contact HP via email and receive a personal reply from an HP Customer Care service technician. Responses are normally provided within 24 hours of receipt (excluding holidays). To send an email, go to: http://contact. external. hp. com/support/ static Use either: · the set top box if it offers Web browsing · other Web access tools HP Customer Care Audio Tips (U. S. Only) Call our toll-free, automated support line at (877) 283-4684 for fast and simple solutions to commonly asked HP printer questions. HP Customer Care User Forums Check out HP's online user forums. Review existing messages left by other HP users to find the answers you need. You also can post your questions, then check back later for ideas and suggestions from knowledgeable users and system operators. ENGLISH 12 HP Customer Care by Phone Telephone support is provided to you free of charge within one year from the date of your purchase. Before placing a call for help, confirm that: · You have read the installation and troubleshooting tips in this guide · You have checked HP Customer Care OnLine for product help · You have called HP Customer Care Audio Tips (only in the U. S. ), or our toll-free automated support line at (877) 283-4684 If you cannot solve the problem using the above resources, then call an HP service technician at (208) 344-4131 while you're in front of your HP e-printer. Before you call, locate the following information on the label attached to the back of the printer: · The HP e-printer serial number · The HP e-printer part number After the Free Phone Support Period After the one year of free phone support, you can continue to get help from HP for a fee. · For calls in the United States that may last under 10 minutes, call ( 9 0 0 ) 555 - 1 50 0 . · For calls that may last longer than 10 minutes, or calls from Canada, dial (800) 999-1148. · If your HP e-printer is covered under the Limited Warranty period, and needs to be replaced or the print cartridge is defective, you will not be charged for phone support service. However, regular long-distance charges may apply. ENGLISH 13 Printer Specifications Product Number C7801A Print Quality Black: 600 x 300 dpi Color: 300 x 300 dpi Print Speed Black: 2. 2 pages per minute Color: 1. 1 pages per minute Compatibility For a complete, up-to-date list of supported Internet terminals, go to: http://www. hp. com/go/tvprint Dimensions 16. 0 in (406 mm) W x 4 in (102 mm) H x 14. 25 in (362 mm) D Weight 11. 6 lb (5. 3 kg) Power Requirements Power modules: U. S. A. , Canada 120V/60Hz Power Consumption 2 watts maximum when off 4. 5 watts maximum non-printing 14 watts maximum when printing Operating Environment Maximum operating temperature: 41 F (5 C) to 104 F (40 C) Humidity: 10--80 percent RH non-condensing Recommended operating conditions for best print quality: 59 F (15 C) to 95 F (35 C), 20--80 percent RH non-condensing Storage temperature: -40 F (-40 C) to 140 F (60 C) Declared noise emissions in accordance with ISO 9296: Sound Power: (1B =10dB) Normal mode: 6. 3dB Sound Pressure: (bystander positions) Normal mode: 50dB Replaceable Parts Print cartridges: Black C6634A #34 Color C6635A #35 Media Sizes US letter 8. 5 x 11 in. (216 x 279 mm) A4 210 x 297 mm Recommended Media Weight Paper: 16 to 36 lb (60 to 135 g/m2) Media Handling (Built-In Feeders) In tray capacity: up to 100 sheets Out tray capacity: up to 50 sheets Reliability 20, 000 hours MTBF 1000 pages per month maximum Print Method Plain paper drop-on-demand thermal inkjet printing I/O Interface Centronics parallel, IEEE 1284 compliant with 1284-B receptacle (cable not included) USB (cable included) ENGLISH 14 Regulatory Limited Warranty Statement HP Product Duration of Limited Warranty 5. If HP receives, during the applicable war- Software Ink cartridges Printer 90 days 90 days 1 year A. Hewlett-Packard (HP) warrants to the end- ranty period, notice of a defect in any software, media, or ink cartridge covered by HP's warranty, HP shall replace the defective product. [. . . ] Use of a shielded data cable is required to comply with the Class B limits of Part 15 of the FCC Rules. For further information, contact: Hewlett-Packard Company Manager of Corporate Product Regulations 3000 Hanover Street Palo Alto, Ca 94304 (415) 857-1501 Note This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, can cause harmful interference to radio communications. [. . . ]