User manual CMS PRODUCTS BOUNCEBACK SERVER SOLUTION REFERENCE GUIDE

[. . . ] Disaster Recovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . CMS Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 510337. 0 2 3 4 5 6 7 8 10 11 12 13 16 Introduction Introduction Welcome to the BounceBack Server Solution User manual, this guide will explain all the functionality of your new BounceBack Server Solution backup system. The BounceBack Server Solution comes preconfigured so that all you need to do is attach it to your computer, install the software, and perform the initial full system backup of your server. 2 System Requirements System Requirements Supported Operating Systems · Windows Server 2003 R2 32 and 64 bit Editions · Windows Foundation Server 2008 · Windows Server 2008 32 and 64 bit Editions · Windows Server 2008 R2 32 and 64 bit Editions Supported Databases · Microsoft SQL Server 2005 · Microsoft SQL Server 2008 Hardware · USB 2. 0 or greater · eSATA 3 Initial Setup · Plug power cord into power supply. [. . . ] About BounceBack Server Opens the About screen with version information about BounceBack. Uninstall BounceBack Server Launches the BounceBack uninstaller to remove BounceBack from your system. Exit Closes the BounceBack Launcher. 11 Backup Strategies CMS recommends running a full system backup to a dedicated eSATA or USB direct attached 2-drive RAID 1 (mirrored) storage device such as the BounceBack Server appliance for backup purposes. At least 1 spare drive is recommended to be used for off-site storage. The recommended process is to take the hard drive from the second slot (HDD B) of the BounceBack Server appliance off site every night. The spare hard drive that was previously off site can then be inserted in the empty slot (HDD B). Never remove the hard drive from slot 1 (HDD A) of the BounceBack Server appliance. This will help prevent accidentally overwriting the master recovery hard drive. BounceBack Server appliance will automatically create a clone of the hard drive in the (HDD A) slot onto the hard drive in the (HDD B) slot every time a hard drive is inserted into the (HDD B) slot. Best Practice: Make sure that the USB and eSATA devices are positioned after the internal hard drive in the boot order sequence of the BIOS. Using this strategy will provide the end user with a redundant local storage device that has the ability to create as many spare drives as required for off-site storage and recovery. 12 Disaster Recovery Methods The advantage BounceBack Server has over competing backup software applications is the ability to rapidly recover from a hard drive failure or operating system corruption. A server administrator or user can simply restart a failed server from the USB or eSATA attached storage device. All data and applications from the last backup will be running and available. This will enable a business to be functional again in the time it takes to restart the server. The server administrator can then schedule a time to perform data recovery on the failed internal system drive. The recovery tools BounceBack offers are: Full System Recovery, QuickRestore (files and folders). Full System Recovery: BounceBack creates a copy of your internal hard drive onto a direct attached storage device. With this functionality, BounceBack offers three methods to complete a full system recovery: Drive Swap, Rescue Disk, and Instant Server Recovery. [. . . ] The internal RAID drives must be prepared using the server configuration tool provided by the server manufacturer. Best Practice: The Rescue Disk and Instant Server Recovery will format and partition the destination drive effectively deleting all data. CMS recommends performing a full system recovery onto a new hard drive. [. . . ]