User manual BT VP1000

[. . . ] BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 User Guide BT HOME MONITOR VP1000 The 24-Hour Security and Reporting System for your Home BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 Contents Section 1 ­ Getting Started Introduction Key Features Overview 2 2 3 Section 2 ­ Installing Your BT Home Monitor VP1000 System Requirements Step 1 ­ Inside the Box Step 2 ­ Activating the Control Panel Step 3 ­ Installing the Wireless Sensors Step 4 ­ Registering For Your BT Home Monitoring Online Account Step 5 ­ Setting Up Your Account Step 6 ­ Completing Installation Step 7 ­ Testing Your System 4 4 5 6 11 12 13 14 Test External Siren System Settings Communications Settings Record Speech BT Serial Number Factory Reset 34 34 35 36 36 36 Section 5 ­ Accessory Functions Understanding Accessory Settings Add / Delete / Change Sensor Add / Delete Keyfob Add / Delete Keypad Add / Delete Smoke Detector 37 39 42 43 44 Section 6 ­ Using Your Online Account Logging In Welcome Page and Navigation Account Details Account Users Property Details Monitor My Property Event Details Contacts Locations User Codes 45 45 46 46 46 46 47 47 48 48 Section 3 ­ Using Your BT Home Monitor VP1000 The Control Panel The Keyfob Master Code User Codes Switching On and Off Sensor Response Types Help, Fire and Emergency Alerts Sensor Alerts Alert Messages Alarm On and Off Status Remote Access Hear a Status Report 16 17 17 18 18 20 21 22 23 24 25 26 CONTENTS Section 7 ­ Troubleshooting FAQ Guide to Alerts Troubleshooting Support 49 56 60 63 Section 4 ­ Panel Functions User Settings Menu System Profile Menu Change User Code Add / Delete / Change Sensor Add / Delete Keyfob Add / Delete Keypad Add / Delete Siren Test Sensors 27 28 28 29 31 33 33 34 Section 8 ­ General Information Product Information Specifications BT Guarantee Terms and Conditions Declaration of Conformity 64 64 67 68 74 1 BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 Section 1 ­ Getting Started Introduction Welcome to BT Home Monitoring ­ the 24 hour security and reporting system for your home. The BT Home Monitor VP1000 unites a high quality security system with a monitoring service which will keep you in contact with the status of your home. The system is managed by a Control Panel which collects information from wireless sensors, which are strategically placed inside and at entry points to your home. Once powered up, the Control Panel provides you with visual and verbal information, and will automatically provide system status reports. [. . . ] The sensors provided within the BT Home Monitor VP1000 pack are pre-set with room names, but you can change these later. It is important to set the name of the room, so that you can tell exactly which sensor has triggered in an alert situation. The CHIME function means, for example, that a Magnetic Contact on your front door would make a sound when the door is opened. This function is set off by default, but you can choose to activate either a melody or a voice option. 37 SECTION 5 BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 SETTING SENSOR RESPONSE TYPES Intruder Alerts Choose any of these response types to monitor for intruders. The sensor can be programmed to sound immediately when triggered, or programmed with a time delay which gives you time to switch the system off on entering your home (i. e. If your system is switched off, triggering these sensors will not send an alert message. Response Type Home Alert Process It is possible to turn your system on when you are at home to protect people inside. Any interior sensor which needs to remain dormant to ignore people in home mode should be given the HOME response type. 24 hour Sensors and Panic Functions These response types are 24 hour sensors, meaning alerts will be created even when your system is not switched on. Please ensure you assign a FIRE response to a Smoke Detector so that the alarm is always active. The Help and Emergency functions are also 24-hour alerts, meaning you can use the system to call for help at any time of the day or night. Response Type Help Silent Alert Process If the system is ON at Home, ON fully or even switched OFF a sensor programmed to this setting or the Help button on the Control Panel will trigger an alert, so all contacts are immediately notified at the same time. If the system is ON at Home, ON fully or even switched OFF a sensor programmed to this setting or the Help button on the Control Panel will trigger an alert, so all contacts are immediately notified at the same time. If the system is ON at Home, ON fully or even switched OFF a sensor programmed to this setting or the Help button on the Control Panel will trigger an alert, so all contacts are immediately notified at the same time. Reserved for future devices. Fire SECTION 5 Home & House Any sensor which needs to be fully active in all ON modes should be given the HOME & HOUSE response type. Use this ON setting when your house is unoccupied when everyone is out. Walk Thru If you have a sensor which is disturbed as you enter or leave your home, program it as a WALK THRU. This means that during an entry and exit delay period there is no alert, otherwise all contacts are immediately notified via an escalation process. This means that during an entry and exit delay period there is no alert, otherwise all contacts are immediately notified via an escalation process. You may have two entry points to your home, one which is further away from the Control Panel. This means that during an entry and exit delay period there is no alert, otherwise all contacts are immediately notified via an escalation process. Emergency Alarm Non-Alarm Entry 1 Entry 2 38 BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 Keyfobs and Keypads When adding new Keyfobs or Keypads to your system, you only need to allocate them a number. With Keyfobs, it is important that you make sure the number corresponds to the User Code number on the Control Panel and your personal account. This will ensure your BT Home Monitoring system works correctly and gives you the best information. Add / Delete / Change Sensor ADDING AND NUMBERING A SENSOR At the Control Panel, follow these instructions: PRESS NEXT DISPLAY Until the display shows SYSTEM PROFILE. Enter your MASTER CODE ­ if you have not selected a personal PIN number, this will be the default setting ­ 2580. As the BT Home Monitor has three Sensors supplied, numbers 1, 2 and 3 are already taken and a black box I will appear next to the number signifying that the slot has been taken. [. . . ] We will give you at least 14 days notice of any changes before they take effect. 20. ENTIRE AGREEMENT 20. 1 This Contract contains the whole agreement between the parties and supersedes all previous written or oral agreements relating to its subject matter. 20. 2 The parties acknowledge and agree that: (a) they have not been induced to enter into this Contract by any representation, warranty or other assurance not expressly incorporated into it; and (b) in connection with this Contract their only rights and remedies in relation to any representation, warranty or other assurance are for breach of this Contract and that all other rights and remedies are excluded. 72 BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 20. 3 The provisions of paragraphs 21. 1 and 21. 2 shall not affect the parties rights or remedies in relation to any fraud or fraudulent misrepresentation. 20. 4 A person who is not party to this Contract has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this Contract, but this does not affect any right or remedy of a third party which exists or is available apart from that Act. 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