User manual BT DIVERSE ISDN

[. . . ] Diverse ISDN telephone system. For cordless and corded communications DECT User Guide Instructions for using the Diverse ISDN. This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services. Please open this page for an 'at a glance' guide to your Diverse ISDN. At a glance: Diverse 2000 Executive Handset Carrying clip Display Options Lets you select from the menu options on the display. Menu Brings up the menu onto the display. 1 ABC 2 DEF 3 End Call (red) Used to end a call. Also allows you to exit completely from the menu at any time. Phone (green) Used to make and answer calls. GHI 4 JKL 5 MNO 6 PQRS 7 TUV 8 . WXYZ 9 a D A 0 # PWR RCL Recall Power For switching the handset ON and OFF and to LOCK the keypad. Diverse 2000 Additional Handset Display Displays the status of your handset. Store Lets you store numbers in the memory and access other phone functions. [. . . ] When 2 external calls are already in progress and you try to make a call, you will hear the busy tone. ADDITIONAL HANDSET Press buttons in order shown PWR When the handset is ON, press and release the PWR button quickly. The display will -------- -------- show -- -- -- -- . To receive a call To unlock the handset keypad When the handset rings: PWR Press the PWR button quickly. Or, if the handset is not in the charger Press the PHONE button and speak as normal. Making and receiving calls To make an external call Make sure the handset is switched ON. Alternatively you can key in the phone number then press the PHONE button to dial. or (KEYPAD) IMPORTANT! If you have switched off the automatic external line you will need to press 0 before dialling. 25 To redial the last number To call all other extensions registered with your Diverse ISDN Press buttons in order shown Press the PHONE button. LNR Press buttons in order shown (This can also help you find any handsets which have been misplaced). INT ADDITIONAL HANDSET Press the LNR button. To end a call press END CALL, or replace the handset in the charger. D Press the INT button. To end the call either press the END CALL button or replace the or LNR Or Press the LNR button. To view other previously dialled numbers (the last 5 numbers dialled are stored) continue to press LNR. Press the PHONE button to dial, or END CALL not to dial. LNR handset on the charger. To pick up a call when your handset is not ringing or To make an internal call to a specific extension If you have set group ringing (see `Call Allocation' in the System Set-Up Guide), and your handset is included in the second ringing group it is possible to pick up the call before your handset rings. When you know other handsets are ringing: Press the PHONE button. STO INT Press the INT button. Enter the internal number you want. (KEYPAD) Press the STO button. Press the RCL button. RCL IMPORTANT! If your handset is not included in either ringing group you cannot pick up the call. 26 To use the secrecy function. To put an external call on hold while you make an internal call Press buttons in order shown You can prevent your caller from hearing you while you have a conversation with another person. Switch on secrecy during a call: INT Press buttons in order shown During an external call; INT Press the INT button. When the phone answers, speak as normal Press the RCL button to talk to your first caller again. ADDITIONAL HANDSET 0-9 Press the INT button if you are on an external call, wait for 3 seconds before you speak. To switch off secrecy: RCL To put an external call on hold while you make a second external call RCL Press the RCL button. Your caller can hear you again. RCL During your first external call: Press the RCL button. Either, press the RCL button to return to your first caller or press the END CALL button to hang up on your current call, in which case your handset will ring and you can speak to the other caller again by pressing the PHONE button. Putting calls on hold and transferring calls You can put an internal or external call on hold and have a conversation with someone in the same room and your caller will not be able to hear you. To put an internal or external call on hold (KEYPAD) RCL During your call: INT RCL Press the INT button. Press the RCL button to continue your call. 27 To put an internal call on hold while you make an external call Switching between calls To switch between one internal and one external caller Press buttons in order shown While you are already on an internal call ADDITIONAL HANDSET INT Press buttons in order shown During your external call: INT # Press the INT button then the # button. Dial the external number you want and speak as normal when your call is answered. Press the RCL button to end the external (consultation) call and return to your internal call. Press the INT button. Press # followed by the internal number of the extension you want to call. Press the RCL button to end your current call and return to the other caller. # (KEYPAD) INT RCL # RCL To transfer an external call to another handset or telephone During a conversation with an outside caller, you want to transfer the call to another extension. INT 0-9 Press the INT button. The call is transferred. Quick call transfer When the called extension rings you can transfer the call immediately by pressing the END CALL button, but if it is not answered within 30 seconds it will be returned to your extension. 28 To switch between two external callers Creating three-way conference calls To hold a three-way conference call with one external and one internal call Press buttons in order shown During your first external call: INT Press buttons in order shown ADDITIONAL HANDSET Press the INT button. [. . . ] However, simply by switching the handset OFF for a moment then ON again, it will find the Diverse ISDN within a few seconds. This could be due to either of the following: · The ISDN cable may not be connected. · The ISDN line may be defective and you will have to ring your ISDN service provider. 47 Extensions cannot make external calls but incoming calls and internal calls are OK HELP Extension does not ring with any call, internal or external This could be due to: Base station may have Call Barring set to stop outgoing calls. Up to three user programmable `emergency' numbers can be set on the system. (999 and 112 emergency service numbers cannot be barred). Extensions cannot make or receive any external calls but internal calls are OK This could be due to any of the following: · The extension ringer volume may be set too low or switched off. [. . . ]