User manual BLACKBERRY PROTECT V1.0

[. . . ] BlackBerry Protect Version: 1. 0 User Guide SWD-1057537-1208091521-001 Contents About BlackBerry Protect. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Setting up BlackBerry Protect. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Set up BlackBerry Protect. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . About the BlackBerry ID. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [. . . ] In the BlackBerry® Protect application on your BlackBerrydevice, press the Menu key > Options. In the BlackBerry Data to Back Up section, select the check boxes for the types of data that you want to back up. Related topics Options for types of data to back up, 8 Backup options Additional data charges might apply when you use this feature. Automatically Back Up Set whether BlackBerry® Protect backs up your data based on a regular schedule. If you select this option, BlackBerry Protect backs up your data in the background only when you are not using your BlackBerrydevice. If a scheduled backup cannot be completed (for example, if your device is not connected to the wireless network at the scheduled backup time), BlackBerry Protect tries again until the backup succeeds. If you do not select this option, you can still back up your data manually. Backup Frequency Set how often you want BlackBerry Protect to automatically back up your data. Only Back Up over Wi-Fi Set whether you want BlackBerry Protect to back up your data only when your device is connected to a Wi-Fi® network. You can use this option to reduce data usage on your wireless service plan, but BlackBerry Protect might not be able to back up your data as frequently. If you select this option and a Wi-Fi network is not available when a scheduled backup time arrives, BlackBerry Protect backs up your data the next time that your device connects to a Wi-Fi network. If you do not select this option, BlackBerry Protect still backs up your data over a Wi-Fi network when one is available, but if a Wi-Fi network is not available, BlackBerry Protect backs up your data over the wireless network. Allow Backup When Roaming Set whether you want BlackBerry Protect to back up your data automatically when your device is outside your wireless service provider's coverage area. You can turn off this option to reduce roaming charges from your wireless service provider. If you turn off this option and your device is roaming when a scheduled backup time arrives, BlackBerry Protect backs up your data the next time that your device is within your wireless service provider's coverage area or the next time that your device connects to a Wi-Fi network. 7 User Guide Backing up device data Related topics Options for types of data to back up, 8 About location tracking, 10 Change automatic backup options, 6 Options for types of data to back up Contacts Back up all contacts. By default, BlackBerry® Protect does not back up contacts that you synchronize with an email account (such as a Google MailTM or Yahoo!® email account). Text Messages Back up text messages and text messages with attachments (350 KB or smaller). Related topics Change the types of data that BlackBerry Protect backs up, 7 Turn off backups temporarily 1. In the BlackBerry® Protect application on your BlackBerrydevice, press the Menu key > Options. To turn backups on again, select the Automatically Back Up check box. 8 User Guide Backing up device data Troubleshooting My data was not backed up Try performing the following actions: · · · · Verify that your BlackBerry®device is connected to the wireless network. On the Options screen, verify that the Automatically Back Up check box is selected. On the Options screen, verify that the Only Back Up over Wi-Fi check box is not selected. [. . . ] This documentation including all documentation incorporated by reference herein such as documentation provided or made available at www. blackberry. com/go/docs is provided or made accessible "AS IS" and "AS AVAILABLE" and without condition, endorsement, guarantee, representation, or warranty of any kind by Research In Motion Limited and its affiliated companies ("RIM") and RIM assumes no responsibility for any typographical, technical, or other inaccuracies, errors, or omissions in this documentation. In order to protect RIM proprietary and confidential information and/or trade secrets, this documentation may describe some aspects of RIM technology in generalized terms. RIM reserves the right to periodically change information that is contained in this documentation; however, RIM makes no commitment to provide any such changes, updates, enhancements, or other additions to this documentation to you in a timely manner or at all. This documentation might contain references to third-party sources of information, hardware or software, products or services including components and content such as content protected by copyright and/or third-party web sites (collectively the "Third Party Products and Services"). [. . . ]