User manual BLACKBERRY PROFESSIONAL SOFTWARE FOR MICROSOFT EXCHANGE - GETTING STARTED GUIDE

[. . . ] Getting Started Guide BlackBerry Professional Software Version: 4. 1 | Service Pack: 4 SWDT305427-305427-0912091433-001 Contents 1 BlackBerry Professional Software overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Architecture: BlackBerry Professional Software in a Microsoft Exchange messaging environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . Architecture: BlackBerry Professional Software in an IBM Lotus Domino messaging environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 3 6 11 11 14 14 16 17 17 18 18 18 19 19 19 21 21 21 22 22 23 23 23 24 24 25 25 25 2 System requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [. . . ] > In the Microsoft® SQL Server® Enterprise Manager or in the Microsoft SQL Server Management Studio, create a new user account with the following properties: · user name set to the name of the server for the BlackBerry Professional Software, in the following format: <Domain>\<computername>$ · authentication method set to Microsoft Windows (trusted) authentication · roles that are required to change the BlackBerry Configuration Database Configure the local system account for database authentication 1. On the server that hosts the BlackBerry® Professional Software, on the taskbar, click Start > Run. In HKEY_USERS\. DEFAULT\Software\Research In Motion\BlackBerry Enterprise Server\Database, create the following String values: · Login: Type the name of the database account that has the required database permissions. Close the Registry Editor. 3. 24 Getting Started Guide Setting up the database connection Setting up the database connection 6 The BlackBerry® Professional Software can connect to the BlackBerry Configuration Database on the Microsoft® SQL Server® using either Microsoft® Windows® authentication or database authentication. If you use Microsoft Windows authentication, the BlackBerry Manager logs in to the BlackBerry Configuration Database using the Microsoft Windows account that is already logged in to the computer. If you use database authentication, the BlackBerry Manager authenticates to the BlackBerry Configuration Database using the database information that was configured when the database was set up. For more information about how to set up the database and the database connection, visit www. blackberry. com/support to read article KB03112. Specifying permissions when connecting to the BlackBerry Configuration Database using Microsoft Windows authentication During the BlackBerry® Professional Software installation process, if you choose to connect to the BlackBerry Configuration Database using Microsoft® Windows® authentication, the Microsoft Windows account that you use must have permissions on the database server. The type of permission depends on the setup type that you choose and on whether you create the BlackBerry Configuration Database on the same computer as the BlackBerry Professional Software or on another database server. Assign Microsoft SQL Server permissions Complete this task only if you do not plan to install Microsoft® SQL Server® 2005 Express during the BlackBerry® Professional Software installation process. When you select Microsoft® Windows® authentication during the BlackBerry Professional Software installation process, the setup application automatically assigns the required permissions to the Microsoft Windows account that you used to start the setup application. > Perform one of the following actions: · If you create the BlackBerry Configuration Database on the same server as the BlackBerry Professional Software, assign system administrator permission to the Microsoft Windows account in the BlackBerry Configuration Database. · If you create the BlackBerry Configuration Database on a separate server, assign server administrator and database creator permissions to the Microsoft Windows account. If you are using Microsoft SQL Server Express 2005, also assign the system administrator permission to each of the following roles: SQLAgentUserRole, SQLAgentReaderRole, and SQLAgentOperatorRole. 25 Getting Started Guide Installing the BlackBerry Professional Software Installing the BlackBerry Professional Software 7 In the first step of the installation process, the setup application runs a preinstallation tool to verify that your organization's environment meets the following requirements: · · · · · · · operating system requirements on the host computer for the BlackBerry® Professional Software messaging server software and environment requirements network environment requirements database software and environment requirements security support requirements virtual machine requirements, if applicable multilanguage support requirements, if applicable You are notified if you must install or update any applications. Prerequisites: Installing the BlackBerry Professional Software Item credentials from the BlackBerry® Professional Software installation media installation credentials from your environment Requirement · · · · · · · client access license key, or CAL key Server Routing Protocol identifier, or SRP identifier SRP authentication key SRP address name of the host server for the BlackBerry Professional Software name of the host server for the messaging server, if the messaging server application is installed on a separate server name of the host server for the BlackBerry Configuration Database, if the BlackBerry Configuration Database is installed on a separate server Install the BlackBerry Professional Software in a Microsoft Exchange messaging environment Note: During the installation process, you must restart the server that hosts the BlackBerry® Professional Software. Log in to the server that hosts the BlackBerry Professional Software using the besadmin account that you created. 27 Getting Started Guide Configure the BlackBerry Professional Software in a Microsoft Exchange messaging environment 2. 5. In the BlackBerry Professional Software installation media, double-click the setup. exe file. At the Preinstallation Checklist screen, perform one of the following actions: · To continue, click Next. · To address requirements identified in the checklist, click Cancel. You can restart the installation or upgrade at a later time. On the Installation Information screen, type the password for the Microsoft Windows account that runs the BlackBerry Professional Software (this is usually besadmin) and the name of the server that hosts the BlackBerry Professional Software. On the SQL Server Option screen, specify whether you want the setup application to install Microsoft® SQL Server® 2005 Express on your server. When you are prompted to restart the server, click Yes. 6. Configure the BlackBerry Professional Software in a Microsoft Exchange messaging environment 1. Log in to the server that hosts the BlackBerry® Professional Software using the besadmin account, and wait for the setup application to restart. On the Database screen, select whether to install the BlackBerry Configuration Database locally (on the same server as the BlackBerry Professional Software) or remotely. Specify the port on which the BlackBerry Professional Software connects to the database, or accept the default port (port 1433). [. . . ] RIM reserves the right to periodically change information that is contained in this documentation; however, RIM makes no commitment to provide any such changes, updates, enhancements, or other additions to this documentation to you in a timely manner or at all. This documentation might contain references to third-party sources of information, hardware or software, products or services including components and content such as content protected by copyright and/or third-party web sites (collectively the "Third Party Products and Services"). RIM does not control, and is not responsible for, any Third Party Products and Services including, without limitation the content, accuracy, copyright compliance, compatibility, performance, trustworthiness, legality, decency, links, or any other aspect of Third Party Products and Services. The inclusion of a reference to Third Party Products and Services in this documentation does not imply endorsement by RIM of the Third Party Products and Services or the third party in any way. [. . . ]