User manual AVAYA 2420 DIGITAL TELEPHONE QUICK GUIDE

[. . . ] 12 ­ Dialpad: Standard 12-button pad that allows you to dial telephone numbers. 1 Call-Handling Features Answer a call When a call arrives at your 2420 telephone, you hear a ringing tone, and a blinking bell icon appears on the associated call appearance. To answer an incoming call Perform one of the following steps: · If you are not active on another call, answer the call with your handset, headset, or speakerphone. · If you are active on a call already, place the active call on hold, and then answer the incoming call. · If the call appearance for the ringing call is not displayed on the current Home screen page, use and to cycle through the pages. [. . . ] If you are calling an external number, you must include the required code (for example, "9") to access an outside line. To have the 2420 telephone make a call automatically Perform one of the following steps: · · · Press to have the 2420 telephone dial the last number that you dialed. See "Make a Call from the Call Log. " Access the Speed Dial List in your personal directory and start a call to a specific entry. Note: Your system manager may have administered the Transfer-on-Hang-up feature. In this case, you can , dialing the number transfer a call by pressing to which the call is to be transferred, and then hanging up. If your system has auto-hold activated, use to cancel a transfer so the potential transfer recipient is not left on hold. To mute a speakerphone call Press . To end a speakerphone call Press again. 2 Conference The Conference feature allows you to conference you and up to five other parties on a call. When you hear dial tone, dial the number of the person you want to add to the call. Then, you can to join the conference, press return to the held call by pressing its call appearance button. When you hear dial tone, press the call appearance button that corresponds to the held call. Press again. Personalized Settings Visual Ring The Flash Message Lamp option allows you to choose a visual alert for incoming calls. When this option is enabled, the telephone rings and the lamp above the 2420 display area flashes when an incoming call arrives. Press the Yes/No softkey or press the button to the right of the setting to indicate whether you want Flash Message Lamp enabled. You will hear a confirmation tone. Call Appearance/Button Labels Edit Labels You can change the labels of the call appearance/feature buttons on your telephone. Press the feature button on the 2420 telephone that corresponds to the label you want to edit. The New Label field displays the current customized label (if any), and the System Label field displays the system label. By default the first letter appears in uppercase, and the following characters appear in lowercase. When you finish, press the Save softkey. To remove the last person added to the conference call 1. Press . Ring Pattern The Ring Pattern option allows you to choose a personalized ringing pattern for the 2420. Note: If you go off-hook or receive a call during selection, the process is canceled and you must start again. View the System Labels To view the call appearance/feature button labels on the call processing system 1. The Label Select screen is displayed showing the system labels for the 2420 telephone. When you finished, press the Done softkey. Getting Messages Message Your Message lamp turns on when a caller has left a message for you. [. . . ] Using the dialpad, enter the telephone number for this speed dial entry. You can enter numbers up to 24 characters long, including special characters. When you finish entering the telephone number, press the Save softkey to save your entry. Repeat Steps 2 through 6 for additional entries. Make a call from a Speed Dial To make a call to a directory entry with the Speed Dial feature 1. [. . . ]