User manual AOPEN EHD-2412UE

[. . . ] No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of AOpen Inc. All brand and product names are trademarks and/or registered trademarks of their respective holders. Disclaimer AOpen Inc. makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties, merchantability or fitness for any particular purpose. Any software described in this manual is sold or licensed "as is". [. . . ] If you have a HDD set up only for CD recording purpose, the recording process shall be smooth. However, if an extra HDD is not available, you might prefer carrying out the following steps to optimize your Windows CD recording arrangement: Close all resident programs that include Anti-Virus, Screen Saver, System Agent, Power Management, etc. Further, maximizing and minimizing windows are not recommended either. If not, any operation of these applications will intrude the CD recording process and damage your disk. Defragment of HDD reallocates all the files so that these relevant files are placed in the nearby clusters. This saves time and risks when CD/DVD burning software is trying to search for the files you want to record on CD. 4. 2. Installing Software For information on installing procedures and how to use the authoring software, please refer to the manual that came with it. If you want to use another type of authoring software not bundled with AOpen USB2. 0 DVD+RW/+R drive, please refer to each manual on how to install and operate. Please note that some authoring software or version of authoring software does not support AOpen USB2. 0 DVD+RW/+R drive. -- E-12 -- Specification English 5. Technical Support For additional information or help during installation or normal operation of this drive not available in this manual or from our Web site, please contact our dealer where you have purchased this product for support, or you may contact us directly: AOpen Inc. http://www. aopen. nl Please provide product information, including the model name and serial number, computer system information, and/or a detail description of your problem or question by E-Mail. The AOpen technical support staff will respond as quickly as possible. 5. 1. Firmware Upgrade The AOpen USB2. 0 DVD+RW/+R drive uses Flash type firmware, a small piece of software that can be overwritten and updated. To ensure more reliable operations and enhanced performance of the drive, updates to the firmware will be made available. You can download and upgrade the latest version via our Web site regularly at http://www. aopen. com Confirming the firmware version For Windows users, the firmware version will not be displayed. Use your writing software to check it. -- E-13 -- Specification 5. 2. Troubleshooting Write problems Symptom No drive recognition Possible Causes Solutions Bad connection between Ensure that USB cable is not damaged. Using other writing software Use the writing software provided with this which not supports your DVD+RW/+R drive. When using other software, AOpen USB2. 0 ensure your DVD+RW/+R drive is supported by DVD+RW/+R drive. Using other writing software Use the writing software provided with this which not supports your DVD+RW/+R drive. When using other software, AOpen USB2. 0 ensure your DVD+RW/+R drive is supported by DVD+RW/+R drive. USB cable isn't connected Ensure the cable of USB connectors are not properly damaged. [. . . ] When the indicator on the front panel stops flashing and stays green, it is ready for access. If the disc you just loaded is a blank CD disc, try it later after copying some information to the CD. -- E-21 -- Specification Q: Unable to see a second session reading from a CD-ROM drive. Eject the CD and re-load it. For Windows 3. x users: Windows 3. x cannot read multi-session CD disc that is created by Direct CD. If some other programs create the CD disc, please verify you are using version 2. 23 of the MSCDEX. EXE file. [. . . ]