User manual ALCATEL-LUCENT MOTIVE HOME DEVICE MANAGER DATASHEET RELEASE 3.1

[. . . ] It can integrate with a service provider's information system or be deployed as part of an out-of-the-box customer service management solution. Motive's unique approach to managing devices in the home reduces the complexities and risks associated with the new network paradigm. [. . . ] Key Features · Policy Creation Environment offers a range of capabilities to the operations department for designing automated device activation, maintenance and upgrade tasks. Policies make use of dynamic device grouping, advanced scheduling, workflow and customizable event-based queuing. In addition, reusable Policy Actions include advanced capabilities such as device models, service tags, dynamic variables and custom functions to offer service providers maximum control and flexibility in adapting policies to their specific services and environment. · Custom functions allow service providers to bundle RPC functions with decision logic to execute common tasks. Custom functions can be created on the HDM UI and used like regular functions, (e. g. , in policies). · Proactive Management Engine enables service providers to proactively monitor and manage devices using policies with customizable event-based queuing controls. · Fault management of CPE is carried out using HDM's Device Alarms capabilities. Alarm types and rules are defined using the Alarm Catalog and may be customized for the particular devices and services offered by the operator. Devices and services are proactively monitored to automatically detect issues and optionally take actions to improve service quality and reliability. · Intelligent Workflow Engine (IWE) extends HDM's proactive management capabilities and enables service providers to define customized service management workflows. The IWE Figure 1: Motive Home Device Manager has full access to HDM's Northbound Interface (NBI), advanced scripting support for workflow and business process automation, and is easily extended to interact with third-party systems such as operational support systems. · Device Models are easily created by service providers to describe any CPE's capabilities, supporting both standardized and vendorspecific objects. [. . . ] In addition, HDM provides a reporting administration function to create report groups, add or import report definitions and schedule or initiate a refresh of the reporting data. Administration and System Features · Built-in and customizable reports for device operations, policy operations and security events · Application Dashboard, a graphical view of application, server and cluster performance (JMX-based), including traffic pattern analysis and trending capability Device Support · Management of TR-069 devices (e. g. [. . . ]