User manual ALCATEL-LUCENT 4019 OMNIPCX ENTERPRISE

[. . . ] Means that the function can be accessed by pressing a programmed key - see Programming the programmable keys. Adjustment "reduce". To go back one level (press and release) or to return to the welcome page (press and hold) ; during a conversation, can be used to access the different pages (Menu, Perso, etc. ) and to return to the telephone screens. These symbols can be supplemented by small icons or text. 3 How Contents Getting to know your telephone . [. . . ] Forwarding your calls from the receiving terminal ("Follow me") . p. 17 p. 17 p. 17 p. 18 p. 18 p. 18 p. 18 p. 18 p. 19 5. Managing your charges . p. 20 Finding out the cost of an outside call made for an internal user from your terminal. p. 20 5 Getting to know your telephone Telephone Handset Alphanumeric keypad Navigation Who am I Lock Up-down navigator: used to navigate around the home page, through the menus or in a text zone when entering characters. The home page consists of: · Information on the status of the set (set locked, call forward, etc. ) · Date and time · Set programming and configuration functions Settings Functions accessible (set in idle position): Who am I Features accessible in conversation: Enquiry Identify the terminal you are on, Calling a second person during a conversation, Sending DTMF signals, Lock Lock / unlock your telephone, Divert your calls to another number. (immediate forwarding, forward to voice mail, forward to bleeper), Configure the set (personal assistant, display, ring tone, voice mail, etc. ), Accessing recent calls made and unanswered external calls. Send DTMF Forward Record Recording the current conversation, Barring the reception of a new call during communication. Alcatel 4018 Settings Forbid camp on Events . Other features can be accessed depending on the configuration of the system. Audio keys Hang-up key: to terminate a call. Hands-free/Loudspeaker Key: to make or answer a call without lifting the receiver (Alcatel 4018). Intercom/Mute key: · During a conversation: press this key so that your correspondent can no longer hear you. · Terminal idle: press this key to answer calls automatically without picking up the receiver. OK OK key: used to validate your choices and options while programming or configuring. Back/Exit key: to return to previous menu (short press) or return to first screen (long press). Function keys and programmable keys To adjust the loudspeaker or handset volume up or down Guide key: Use to obtain information on the pre-programmed keys or to access the set programming or configuration. Pre-programmed function keys and programmable key Lit when the function associated with the key is activated. Function keys Messaging key to access various mail services If the key flashes orange, a new voice message, a new text message or a call-back request has been received. 'Redial' key: · To access the 'Redial' function (short press) · Call back on the last 8 number dialled (long press). 6 1 1. 1 Using your telephone Other Making a call 1. 3 Using the telephone in 'Hands free' mode (Alcatel 4018 only) Terminal idle: 2a bc 3d ef 5 jkl 6 o mn OR 2a bc 3d ef o 5 jkl 6 mn OR 2a bc 3d ef 5 jkl 6 o mn dial directly the number for your call lift the receiver number required hands free (Alcatel 4018 only) number required you are in hands free mode press and release Call in progress: OR conv. programmed line key during a conversation Helen To make an external call, dial the outside line access code before dialling your correspondent's number. To accept the second call: After the conference, to leave your two correspondents talking together: your first call is placed on hold light flashes hang up 2. 5 Transferring a call 2. 7 · To transfer your call to another number: ef Placing a call on hold (hold) · Exclusive hold: Helen 2a bc 3d During a conversation, you wish to place the call on hold and recover it later, on the same telephone. the first call is on hold 5 jkl 6 o mn during a no. of the 2nd conversation terminal · If the number receiving the transfer answers: Helen your call is placed on hold Call back OK press the key for the line that is lit up (call in progress) · Recover the call on hold: during a conversation OR Reply OK Helen Transfer between two outside calls is not generally possible (depends on country concerned and system configuration). key for the line whose light is flashing during a conversation 2. 6 Three-way conference with internal and/or external correspondents (conference) During a conversation, a second call is on hold Helen Conference OK during a conversation 10 2 2. 8 During a conversation · Protection against intrusion: Intrusion protection Placing an outside call on hold (parking) Park/retrieve call Settings OK Services OK Consultation OK You can place an outside call on hold and recover the call on another telephone: Helen Park the call OK 2a bc 3d ef 5 jkl 6 o mn Additional services OK Intrusion protect OK Intrusion OK 2a bc 3d ef 5 jkl 6 o mn during a conversation enter the number of the telephone on which you want to resume the conversation Protection is cancelled when you hang up. twice enter the number Your correspondent is parked and hears the hold melody. · To recover the parked call: Park/retrieve call Settings OK Services OK Consultation OK 2. 10 Sending DTMF signals During a conversation you sometimes have to send DTMF signals, such as with a voice server, an automated attendant or a remotely consulted answering machine. Call pick up OK Park/retrieve OK Consultation OK Helen Send DTMF OK during a conversation If the parked call is not recovered within a preset time (default value 1 min 30), it is transferred to the operator. to activate The function is automatically cancelled when you hang up;. 2. 9 Intrusion into an internal conversation Your correspondent's line is busy. [. . . ] The warranty does not however apply in the following cases: in the event of use that does not comply with the instructions given in this user's manual, faults or damage caused by natural wear, damage resulting from a cause external to the appliance (e. g. impact, fall, exposure to dampness, etc. ), noncompliant installation or modifications or repairs carried out by people who are not approved by the manufacturer or retailer. Never use solvents (trichlorethylene, acetone, etc. ) which may damage the plastic parts of your telephone. [. . . ]