User manual AASTRA 51I IP PHONE

[. . . ] 51i IP Phone User Guide Release 2. 1 41-001212-00 Rev 00 Aastra Telecom will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Aastra Telecom will not be liable for technical or editorial errors or omissions contained within this documentation. The information contained in this documentation is subject to change without notice. Copyright 2007 Aastra Telecom. www. aastra. com All Rights Reserved. Software License Agreement Aastra Telecom Inc. , hereinafter known as "Seller", grants to Customer a personal, worldwide, non-transferable, non-sublicenseable and non-exclusive, restricted use license to use Software in object form solely with the Equipment for which the Software was intended. [. . . ] Contact your System Administrator for more information. Accessing the Redial List IP Phone UI 1. If you are not on the phone, press number and use and to display the most recently dialed to scroll through the list to view the other numbers to see the oldest , the telephone automatically dials the last 3. Press to see the second most recently dialed number, or call on your list. , or lift the Handset. Making Calls 43 Note: The redial list is available during active calls. It also stores up to the last 100 numbers you called, allowing you to scroll through and select the number you wish to redial. Model 51i IP Phone User Guide Making Calls Deleting from the Redial List Note: You cannot delete individual entries in the Redial List. IP Phone UI Delete All Items 1. Press the Delete Key, then press the Delete Key again at the prompt to erase all items. DELETE again to erase all items Redial List is empty 44 Model 51i IP Phone User Guide Mute You can use the Mute key to mute the handset or speakerphone. When you use the mute key on your phone, you cannot be heard on an active call or on a conference. When a call is muted, the icon displays as follows. 1 John Burns 9054550055 03:00 For muted calls, the handsfree LED flashes and the Mute key LED is ON. IP Phone UI Press the button at any time to mute handset or speakerphone. . The speaker light will flash slowly and you can hear the caller, but they cannot hear you. To switch mute on or off, press Note: If you place a muted call on hold, the phone automatically takes the call off mute when you reconnect to the call. Making Calls Model 51i IP Phone User Guide 45 Receiving Calls Receiving Calls When a call is ringing at your extension, you see the "Inbound Call" Screen. The line/call appearance light flashes quickly for the incoming call. Laflamme & Assoc 555-1234 Answering an Incoming Call IP Phone UI To answer the call · For handsfree operation, press to answer the incoming call. · For handset operation, lift the handset to answer the incoming call. If you cannot answer the call, the call goes to voicemail if it has been configured for your extension. Note: The button can be used to cancel the call pickup procedure. Sending an Incoming Call to Voicemail You can send an incoming call directly to voicemail without answering the call. If you're already on the phone your incoming call should go directly to voicemail. Your phone screen displays a voicemail icon ( ) along with the number of waiting messages, if you have unheard messages (example: x4). 46 Model 51i IP Phone User Guide Handling Calls When you are connected to a call, you can use the Hold key , the Transfer Key (RIGHT Arrow Key), or the Conference Key (LEFT Arrow Key) on the phone to place a call on hold, transfer a call, or conference. Placing a Call on Hold You can place an active call on hold by pressing the Hold place a call on hold, only your phone can retrieve the call. When you 1 Call held 03:05 For on-hold calls, the timer displays as running. IP Phone UI To place a call on hold 1. Press the Hold key. Call held Jun 8 2:55pm If a call is on hold for an extended period of time, the phone beeps softly to remind you that you still have a call on hold. The screen displays "Call Held". Note: If you are connected to another call, the phone does not beep to remind you that you still have a call on hold. Handling Calls When on Hold To let your caller know that they are still on hold, music plays softly (if this has been set up by your phone system). The "offhook" icon displays on your LED to indicate the call is still connected but on hold. John 1051 01:17 Model 51i IP Phone User Guide 47 Handling Calls Retrieving a Held Call If you have a call on hold, you can scroll through the held call information by pressing 3 and 4 navigation keys. Key Transferring Calls Blind Transfer A blind transfer is when you transfer a call directly to another extension without consulting with the person receiving the call. To do this, simply complete the transfer immediately after you have entered the number. The call goes directly to the extension or outside line you transferred to. [. . . ] Use the following procedure to lock an IP phone using the IP Phone UI. IP Phone UI Lock the Phone 1. Press the key and select "Options List" from the Menu. 2. The following message displays: "Phone is locked". Unlock the Phone Troubleshooting Solutions 1. Press the key and select "Options List" from the Menu. 2. [. . . ]