User manual AASTRA 480I SIP IP PHONE

[. . . ] 480i SIP IP PHONE Release 1. 4 41-000098-00-08 User Guide Aastra Telecom will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Aastra Telecom will not be liable for technical or editorial errors or omissions contained within this documentation. The information contained in this documentation is subject to change without notice. Copyright 2005 Aastra Telecom. www. aastra. com All Rights Reserved. SOFTWARE LICENSE AGREEMENT Aastra Telecom Inc. , hereinafter known as "Seller", grants to Customer a personal, worldwide, non-transferable, non-sublicenseable and non-exclusive, restricted use license to use Software in object form solely with the Equipment for which the Software was intended. [. . . ] The setting you have selected in the Options List for Audio Mode will determine whether the call goes to handsfree or headset operation. See the section "Customizing Your Phone" in the Aastra 480i Installation Guide for information on these settings. · Lift the handset for handset operation. When you answer the call, the screen will change to the Connected State menu. If you cannot answer the call, depending on the setting at the system, the caller will be re-directed accordingly, i. e. to your voicemail box if your extension has been configured for this. Receiving Calls When a call is ringing at your extension, you will see the Inbound Call screen. The line/call appearance light will flash quickly for the incoming call. Tue Jan 01 10:10am L1 Ring 1202 Michelle LeBlanc Pickup 18 480i IP Phone User Guide Handling Calls Handling Calls When you are connected to a call, you can use the hard keys on the phone to transfer, conference or place a call on hold. Automatic Hold When juggling multiple calls, you do not have to press the hold button to go from one call to the next. The phone will automatically put your current call on hold when you press a new line/call appearance button. Placing a Call on Hold When you place a call on hold, only your phone can retrieve the call. Press the Hold softkey. Retrieving a Held Call If you have more than 1 call on hold, you can scroll through the held call information by pressing the 3 and 4 navigation keys. To reconnect to a call, press the line /call appearance button where this call is being held or press the Pickup softkey. Jan 01 10:10am 00:27 L1 Hold > 1202 Michelle LeBlanc Pickup Transferring a Call Blind Transfer A blind transfer is when you transfer a call directly to another extension without consulting with the person receiving the call. To do this, simply complete the transfer before the receiving party answers the call. The line/call appearance light will begin to flash slowly. The screen will display "Hold with the line number the call is held at on your phone. When on Hold When you have been placed on hold, you cannot hear any voice from the caller. The line/call appearance light for the line you are on will remain solid to indicate that you are still connected. Consultative Transfer You also have the option to consult with the person you are transferring the call to before you complete the transfer. To do this, simply remain on the line until the receiving party answers the call. After consulting with the receiving party, you can either complete the transfer or go back to the original call. Jan 01 10:10am 00:27 L1 Connected > 1202 Michelle LeBlanc Drop 480i IP Phone User Guide 19 Conferencing Calls IP Phone UI To transfer a call to another extension: 1. Enter the extension number of the person you wish to transfer the call to. The 480i phone supports up to three parties (including yourself) in a conference call. This is also known as a 3 Way call. Note: Your system administrator can set your conference key to speeddial a specific number. Contact your system administrator for more information. Handling Calls IP Phone UI To create a conference call: Tue Jan 01 10:10am L2 Dial > 1203 Juan Perez Dial 1. Connect to the first party you wish to include in the conference (if not already connected). Dial the number of the person you wish to add to the conference. 4. If you do not wish to transfer the call, place the handset back on hook or press the N button. To go back to the original call, press the line/call appearance button for the held call. [. . . ] If you have forgotten your password, contact your system administrator for assistance. 3. In the "Confirm Password" field, enter the new user password again. Click OK at the confirmation prompt. 40 480i IP Phone User Guide Limited Warranty Limited Warranty Aastra Telecom warrants this product against defects and malfunctions during a one (1) year period from the date of original purchase. If there is a defect or malfunction, Aastra Telecom shall, at its option, and as the exclusive remedy, either repair or replace the telephone set at no charge, if returned within the warranty period. [. . . ]